Re: [cobalt-users] FrontPage - Intermittent Problems

["William Moore" <bmoore@xxxxxxxxxxxxxxxxx>]

----- Original Message -----
From: "Render-Vue" <sales@xxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Wednesday, October 03, 2001 5:19 AM
Subject: [cobalt-users] FrontPage - Intermittent Problems


> Hi Yah,
>
> Have spent the last few hours going through the archive and google - some
> touch the topic but no real cure it seems or maybe I've missed it :<
>
> Customer using FP 2000...
>
> Had problems updating the site and FP coming back to him saying the server
> hadn't FP extensions installed please contact your ISP.
>
> Now I've been and changed the Webalizer settings from httpd to nobody,
> recreated the site again - using the fake number trick and deleted the
> .80.cnf file etcetera everything has been done but the customer is still
> complaining that he can't update, he now points out to me today that he
> couldn't access both of his sites for well on an hour then he tried again
> and away it went...so it looks like the problem is now intermittent.
>
> He wants to stick with us for hosting and want to move 4 more sites over
but
> until this problems sorted then he's contemplating moving his existing
> accounts to another host :<
>
> No one else on the server seems to be having a problem with FP except this
> customer...
>
> I've checked all the web/site permissions and they are all set to nobody
> which as far as I can make out is correct for FP. Even checked the stats
> folder (webalizer 2.01) and that has nobody permissions.
>
> certs - nobody
> web - nobody
> logs - nobody
> users - httpd (no users using FP though the user has FP activated via the
> GUI on account set-up)
>
> /home/sites/site62/web - everything even subfolders are set to user nobody
> group site62
>
> Can anyone shed any light on something I'm missing, not done or overlooked
?
>
> Regards from Auckland
>
> Chae

I had the same problem on a raq4 yesterday.  This problem had been ongoing
for over a week
and the customer was getting upset.  What I ended up doing is creating a new
domain ( Subdomain
actually ) and transferring his site there.  I had him then repost his site
and all was well.  I did a redirect
in apache and now his site comes up at the new location, but I would also
like to know why this is happening.

Bill