[cobalt-users] FrontPage - Intermittent Problems

["Render-Vue" <sales@xxxxxxxxxxxxxx>]

Hi Yah,

Have spent the last few hours going through the archive and google - some
touch the topic but no real cure it seems or maybe I've missed it :<

Customer using FP 2000...

Had problems updating the site and FP coming back to him saying the server
hadn't FP extensions installed please contact your ISP.

Now I've been and changed the Webalizer settings from httpd to nobody,
recreated the site again - using the fake number trick and deleted the
.80.cnf file etcetera everything has been done but the customer is still
complaining that he can't update, he now points out to me today that he
couldn't access both of his sites for well on an hour then he tried again
and away it went...so it looks like the problem is now intermittent.

He wants to stick with us for hosting and want to move 4 more sites over but
until this problems sorted then he's contemplating moving his existing
accounts to another host :<

No one else on the server seems to be having a problem with FP except this
customer...

I've checked all the web/site permissions and they are all set to nobody
which as far as I can make out is correct for FP. Even checked the stats
folder (webalizer 2.01) and that has nobody permissions.

certs - nobody
web - nobody
logs - nobody
users - httpd (no users using FP though the user has FP activated via the
GUI on account set-up)

/home/sites/site62/web - everything even subfolders are set to user nobody
group site62

Can anyone shed any light on something I'm missing, not done or overlooked ?

Regards from Auckland

Chae