RE: [cobalt-users] FrontPage - Intermittent Problems

["Dan Kriwitsky" <webhosting@xxxxxxxxx>]

> Customer using FP 2000...
>
> Had problems updating the site and FP coming back to him saying the server
> hadn't FP extensions installed please contact your ISP.
>
> No one else on the server seems to be having a problem with FP except this
> customer...
>
> I've checked all the web/site permissions and they are all set to nobody
> which as far as I can make out is correct for FP. Even checked the stats
> folder (webalizer 2.01) and that has nobody permissions.
>
> Can anyone shed any light on something I'm missing, not done or
> overlooked ?
>

I've seen that error when my ISP was having connection problems. Ask your
customer to run a traceroute when he gets an error message and send you the
results.

You may want to open the site live in FrontPage and run Tools -- Recalculate
Hyperlinks. Also, make sure the customer NEVER uses FTP and only uses
FrontPage to publish the site HTML and images.
--
Dan Kriwitsky