Re: [cobalt-users] Raq4 - Help - Anyone replaced a hard drive?

["William J.A. Brillinger" <billy@xxxxxxxxxx>]

Why not...

- buy 2 new drives, your choice of MFR (I just did a maxtor 10gb)
- take the machine offline
- duplicate the working drive to one of the new ones,
  using PowerQuest's drive copy
- Put the new (duplicate) into the master slot, put the
  blank into the secondary and reboot.

If it doesn't work, you still have the original working drive to work from.

Bill B.

At 05:19 PM 28/09/01 +0000, you wrote:
> Hi,
>
> We've had a hard disk failure on our RaQ4r.  So we've got to replace the 
> hard drive.
>
> Okay, so it's covered under warranty, but Cobalt insist that I send the 
> box back to them for repair.  As I've got quite a lot of business riding 
> on the box, taking the box offline for days will cost significantly more 
> than a half an hour repair session next to the rack where it is.  So 
> sending it back is out of the question and Cobalt refuse to send me a disk 
> to replace it with.  So much for the Warranty.
>
> So I need to find a replacement disk so I can go do it myself.  But there 
> are two problems.
>
> 1. The disk in the RaQ (Seagate ST330621A 30gb) is no longer available, 
> Seagate have replaced it with an update model.  And over 20 suppliers here 
> in the UK do not have the old one on their shelves.  So it means getting 
> another drive, by another manufacturer.  Has anyone else done this, and 
> have they done this with a RaQ4r RAID?  What if the new drive is slightly 
> smaller than the existing drive?
>
> 2. What will happen with the RAID when the box is switched back on again?
> Should I swap the disks around so that the working Secondary drive is put 
> in the primary slot and the new drive is put in the old secondary 
> slot.  Or should the new drive go in the Secondary bay.  I don't want the 
> RAID to think that the formated drive is the one to copy over the broken 
> one.  What about partitioning the new drive or formating it?  Does this 
> need to be done before installing?
>
> Thanks for any help anyone can give - getting quite desperate here!
>
> Anthony
>
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------------------------------------
William J.A. Brillinger
Precision Design Co./Promotex Online

E-Mail:   billy@xxxxxxxxxx
Web site: www.pdcweb.net