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Re: [cobalt-users] [Raq3] Time of Email problems



At 10:54 04-09-2001 +0000, Simon Flatman wrote:
>A customer of ours is reporting problems with the time of emails sent via 
>one of our Raqs. A mail I sent yesterday, according to Outlook on my PC at 
>Monday, September 03, 2001 14:10, when he receives it, the mail is dated 
>31/8/20 3:01 pm. We repeat with the same result. Mail sent from myself to 
>myself [sic] is fine, from myself to other customers is fine and the 
>customer with the problem says it has happened to him 3-4 times all via a 
>domain on our Raq 3. The Raq time is synced every night with an authentic 
>source and no other customers report problems !!

The customer is the problem.  :)  Ask the person to verify that they have
set the correct date on their PC.  The time difference may have to do with
the fact that the customer is using a different timezone.  You may wish to
look at the headers of the mail received by the customer.  It might provide
you some insight to what is happening.

Regards,
-sm