[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Re: [cobalt-users] [Raq3] Time of Email problems
- Subject: Re: [cobalt-users] [Raq3] Time of Email problems
- From: SM <nntp@xxxxxxxxx>
- Date: Tue Sep 4 10:49:13 2001
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
At 10:54 04-09-2001 +0000, Simon Flatman wrote:
>A customer of ours is reporting problems with the time of emails sent via
>one of our Raqs. A mail I sent yesterday, according to Outlook on my PC at
>Monday, September 03, 2001 14:10, when he receives it, the mail is dated
>31/8/20 3:01 pm. We repeat with the same result. Mail sent from myself to
>myself [sic] is fine, from myself to other customers is fine and the
>customer with the problem says it has happened to him 3-4 times all via a
>domain on our Raq 3. The Raq time is synced every night with an authentic
>source and no other customers report problems !!
The customer is the problem. :) Ask the person to verify that they have
set the correct date on their PC. The time difference may have to do with
the fact that the customer is using a different timezone. You may wish to
look at the headers of the mail received by the customer. It might provide
you some insight to what is happening.
Regards,
-sm