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Re: [cobalt-users] [Raq3] Time of Email problems



On Tue, 4 Sep 2001, Simon Flatman wrote:

> 
> Hi,
> 
> A customer of ours is reporting problems with the time of emails sent via 
> one of our Raqs. A mail I sent yesterday, according to Outlook on my PC at 
> Monday, September 03, 2001 14:10, when he receives it, the mail is dated 
> 31/8/20 3:01 pm. We repeat with the same result. Mail sent from myself to 
> myself [sic] is fine, from myself to other customers is fine and the 
> customer with the problem says it has happened to him 3-4 times all via a 
> domain on our Raq 3. The Raq time is synced every night with an authentic 
> source and no other customers report problems !!

He probably never set the timezone on his machine...The datestamp in the
email headers can be in 2 formats (well, actually several) UTC, and
localtime plus a trailing bit of info saying what timezone the machine
that composed the message is in, if the timezone is wrong, the recieving
client will misinterpret the actual time. Also remember that is the
client doesn't include any date information in the outbound email, the
server may add it, the result can be somewhat inconsistant, as the
date is now from the servers point of view rather than the clients ..

Also, if you are sync'ing to a timesource, make sure the machine knows if
it is UTC or localtime zone...if you have it running local time zone, but
thinking it's UTC , funky things happen ;) [cat /etc/timezone]



gsh