Re: [cobalt-users] email "stuck in the qube 3"

[James Bond <jamesbond@xxxxxxxxxxx>]

If you have any telnet experience, just telnet/SSH into your box
and move into the /var/spool/mail directory.
If you make an ls -l of that directory you'll probably see that the file of
the customer is probably a bit bigger then the others.

If this is the case just use the following command:

mail -f mail_file
you'll get a listing of all the mails in the mailbox including their
respective sizes. Find the one that is to big and look at it's number,
then just edit 
d "number"
and the mail will be deleted.
finally quite this program by hitting q

Most of the time these customers received large attachments and are trying
to retrieve their mail via a 56k modem , am I right.

The above procedure works fine up to mailboxes that are about 1 GB big (
you'll ahev to wait a while before you get the listing, but it comes ).

Above this limit there's only one solution.

rm mail_file

The user still exists you only dumped it's mailbox, but it will
automatically recreated as soon as a new mail arrives.

le 16.8.2001 14:57, Fran Sousa à fsousa@xxxxxxxxxxx a écrit :

> We have email for some users, where the mail is just "stuck on the cobalt
> cube 3".  After we delete the user and recreate it, the mail seems to
> process just fine.    The downside here is that all of the user's mail is
> also deleted.   When we had our whistle interjet, we could delete the first
> email that was clogging the queue.  We don't seem to have that option on
> the qube.   Any ideas?
> 
> Francine Sousa
> Director MIS/Telecommunications
> New England Sinai Hospital
> 150 York St.
> Stoughton, MA  02072
> 
> Tel:  781-297-1114
> 
> 
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James Bond
Secret agent 007
Her Majesty's secret service

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