Re: [cobalt-users] ![MASTER-CD]!

[cobalt-lists <lists@xxxxxxxxxxxxxxxxxxxxx>]

>If I had many hacked servers, I'd be investing in some >education for
myself
> rather than trying to change the GUI. The weakest link >in the chain is
 >usually the system administrator.

Again another comment that lacks 1)  any real value  2) is rude for no
reason  3)  has no merit as it is taken without consideration or knowledge
of the circumstances.  4)  is completely unprofessional.

When you lease servers to customers, you give them control of the entire
server.  You can of course request they install the updates, and I even
install updates prior to leasing the server to the customer, however, it
still is up to the customer to install any new updates or ask for assistance
to install updates.  We can explain, we can email, but there is no way to
make the customer do what they are suppose to.  In the end, when the
customer comes complaining poor me, to be a decent company, we must still
fix the server even though we know damn well it was the customers fault.

Thank you,

Michael T. Ross