RE: [cobalt-users] Webfusion !! Others experience ?

[WebFusion Helpdesk <helpdesk@xxxxxxxxxxxxxxx>]

Hi,

We have recently been improving bandwidth, and had a new line fitted
this week which has had some very large differences on our network. We
also have more bandwidth upgrades on the way in the next month or two.

Please don't hesitate to contact us should you have any further
problems.
 
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Best Wishes,

Richard Nolan
Webfusion Helpdesk
support@xxxxxxxxxxxxxxx
http://www.webfusion.co.uk

===============================================
 
Webfusion Technical Support
 
http://www.webfusion-support.co.uk

=============================================== 

> -----Original Message-----
> From: Admin : Beyond2K [mailto:Admin@xxxxxxxxxxxxxx]
> Sent: 06 March 2001 00:49
> To: cobalt-users@xxxxxxxxxxxxxxx
> Cc: support@xxxxxxxxxxxxxxx
> Subject: Re: [cobalt-users] Webfusion !! Others experience ? 
> 
> 
> 
> > I have been with webfusion for three months now, without success.
> > Any other with problems with them ??
> >
> > Roger Iverin
> >
> 
> 
> We have been with Webfusion a little longer,
> around 4 - 5 months.. first 2 months were fine,
> then suddenly the bottom dropped out of their
> bucket and we have suffered horrendous
> packet loss / latency and routing problems
> ever since - recent troubles appear to be with
> their primary routing gear.
> 
> Fortunately our raq4 with Webfusion is backed
> up by another at their parent company, Magic
> Moments and this one is fine, though we did
> have problems there for a while.. we stuck with
> them as at least they had a reasonable attitude
> and true to their word they have improved
> continuously over the 3 years we've been with
> them..
> 
> Because of this we are sticking with Webfusion
> (recently purchased by Magic Moments) for
> another 4 weeks.. having continuously supplied
> traceroute results etc to them for the last 2 weeks
> they assure us the problems are being addressed
> and should be resolved within a couple of weeks..
> if not we're out of there..
> 
> but we feel we must afford them a reasonable
> opportunity to complete their proposed updates 
> etc, these are difficult times for hosts, whilst they
> try to upgrade systems to cope with increased
> demands they must also contend with the script
> kiddies garbage etc.. give them the 2 weeks to
> implement and 2 more to tweak is our decision..
> 
> Harry@xxxxxxxxxxxxxxxxx
> The World's premier mobile phone boutique
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