Re: [cobalt-users] Users not searching Archive First

[baltimoremd@xxxxxxxxxxxxxxx]

On Fri, 23 Feb 2001, John Cordeiro wrote:

> I don't know how the rest of you guys feel but its getting very obvious that
> people are not searching the list archive before posting  to the list. I are
> not here to save peoples asses who can't perform basic server admin. I am
> here to help users with server specific problems which most have been
> covered extensively on this list.
> 
> Actually 99% of the trouble I've had with my RAQ's have been covered in the
> list archive and were not hard to find. I only needed clarifications on the
> solution.

Perhaps it might be that some of us(and I will point the finger at myself)
need to learn more about the search function in the archives.  I try NOT
to ask a question until I've looked, but quite frankly I find the archives
to be very, very cumbersome.

I am probably spoiled by some of the web-based forums that actually
display headers of all the messages in a thread, usually from oldest to
newest.  Unlike the Cobalt archive, you can actually start at the
beginning of an adventure and follow it to the end.

I have even seen some people actually include keywords such as solved,
fixed and resolved in the subject line.  That's kind of handy for us
search-impaired folks...you can actually search on something like
raq4 and catchall and resolved(fixed, solved)

 > 
> I am starting to feel like I am the only one (a few others) who actually
> search the archive and post

I'm sure it's very frustrating.  If I knew more, I'd develop a faq of some
of the more common things that are asked, but sometimes I'm hard pressed
to sort out the "This might work", "I haven't tried it myself" and the
ever present "search the archives" from the definative answers.

Hopefully someone who truly understands how easy it is to find the answers
in the archives can share the most efficient method...as when I read
people saying it only takes 10 minutes, and I wade through it for much
longer than that, I do feel kinda dumb.

Thom
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