RE:[2] [2] [cobalt-users] speaking of spam...

[RaQ3 <cobalt@xxxxxxxxxxx>]

Rodolfo Paiz <rpaiz@xxxxxxxxxxxxxx> wrote on 08.02.01 19:07:22:
>
>> I really don't think so. If someone is too stupid to type in
>> the correct e-mail-address. So what. The mail bounces, comes
>> back and the sender has to correct his fault. A good method
>> to learn ;-)   On the other hand, if it would not bounce he
>> might spread the wrong address ...
>>
>> So far no one could give me a real good reason to use these
>> catch-alls.
>> Thomas
>
>Customer service.
>
>Rather than setting up systems and networks for *my* convenience, I set
>things up for the convenience of my customers, who are the reason I am
>in business. If they make a mistake that I can help them with, I do. If

<SNIP ... /SNIP>
>I take care of my customers and I make sure they are *always* top
>priority. That's how I keep my current ones and why they send me new
>ones. That's why I started my present company 60 days ago with my own
>network, my own server, and my own staff, and why--even though our
>furniture hasn't arrived yet--we've already passed our break-even point.
>
>Good enough reason for you?

Hi Rodolfo !

Congratulation on your break-even. I am very happy to hear a good story
like yours. REALLY. 
On the other hand I think you are not doing them a favour of catchin all
spam for them. You might like to ask them, if they really like that catch all
thing. If they do - fine !  But maybe they don't and they didn't tell you ...

Finally we are both on the customers side when it comes to service. Just
the approach is a little different ;-)
Good luck !
Thomas

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