Re: [cobalt-users] META FAQ Suggestion

["Zeffie" <cobaltlist@xxxxxxxx>]

> Referencing a number of comments about the Knowledge Base and why we
> should push Cobalt/Sun to maintain it better.
>
> I don't think we can expect Cobalt/Sun to clean up the KB. We're
> dealing with a machine whose "authorized" scope is relatively narrow
> (the GUI and what IT does) but whose users can and often do go way
> beyond that scope. In many real life situations, we MUST go beyond it.
>
> In that sense, most people agree, the KB is not very helpful. And I
> think it can sometimes be downright confusing and misleading. If a
> Raq administrator has to rely on the manual and the KB to deal with
> day to day issues, he/she is going to fail. Hence the posting of so
> many "basic" issues on this list -- they aren't "basic" if all you
> have is the manual and the KB.
>
> But can we really expect more from Cobalt/Sun? I don't think they can
> provide the kind of specific information you can get from people who
> are actually grappling with these issues in real service settings and
> they're simply not going to spend a lot of time working on issues
> outside the scope of the GUI. It's really not their job!
>
> Jeff Lasman isn't substituting himself for Cobalt here as I read his
> comments. He's only offering to "use" his authorization to allow the
> rest of us to get solid and correct information on that KB -- whether
> HE implements the particular solution or not (as long as he's sure it
> works, which is a responsible stance given his position).
>
> Sure, we CAN all submit material. But isn't it better to do that
> through a guy we know and can follow up with, discuss issues with,
> etc. than with a technician with whom we have no relationship at all?
>
> Sounds like a good offer to me and I think we should maybe consider doing
this.
>
> And I think we should also thank Jeff for the offer. I'm thanking him
> right now.
>

Alfredo,

    I've been listening to Jeff's drum here for well over a year and it
alway ends the same...... with alot of nothing.

Maybe he will write a letter for us......

    I've tried for over a year to create some form of community here!
Here is the current list of current regulars that have been intrested....

(zip) Most would have you pay for that information.

<rant>
Ok I was going to hold off on this but what the h***
Are there any other Hosting companies or looser isp's out there that want to
suggest in a round about way that they have a new "Resource" to advertise
their pathetic operation????   If so F*** O** NOW!!!

H*** we formed one group to build a site already and few could agree on the
programming of the site.  Much less what to do when the "Hoster" croaks...!

<SelfSnip>
</rant>

It makes me happy to know that people learn from my posts but I draw the
line at "cut and pasting" my work for someones elses profit unless its
Cobalt themselfs.

btw:  what personality is it that you like so much anyway.....

Zeffie