Re: [cobalt-users] Cobalt Knowledge Base (was META FAQ Suggestion)

["LightSpeedServers.Net" <admin@xxxxxxxxxxxxxxxxxxxxx>]

The cobalt by its very nature is a product meant for those without extensive
knowledge of Linux administration.  I myself have experienced difficulty
finding answers in the database as I find many comments are less than
constructive.  Typically searching for a solutions to the many cobalt bugs
results in wading through countless posts that say its been answered.  Those
alone make it more difficult for someone to find the answer on the board.  I
believe people should focus on helping each other and avoid leaving a
comment that is not constructive as comments that are not constructive also
do not increase the value of the list.

Thank you,

Michael T. Ross
LightSpeedServers.Net

----- Original Message -----
From: <baltimoremd@xxxxxxxxxxxxxxx>
To: "Paul" <paulbentz@xxxxxxxx>
Cc: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Sunday, January 21, 2001 9:41 PM
Subject: Re: [cobalt-users] Cobalt Knowledge Base (was META FAQ Suggestion)


> Since I was one of the folks that suggested an online database, with not a
> lot of support, and have had many questions to the list go
> unaswered...I'll make a suggestion(or series of them):
>
> Instead of complaining about all the poor folks like me that pose a
> question because we can't find the answer in the KB or archive(because
> they are cumbersome and poorly designed and implimented) ... move towards
> creating a repository of good information.
>
> It just strikes me, especially since I offered to set up an online
> database, that there's been way too much bandwidth taken up discussing how
> things can't be done, why someone's suggestion isn't good, etc.
>
> It's also interesting that some of the posts seem to be like dueling
> banjos...one guru out guruing another one...complete with snide
> references, and little real information about problem solving.
>
> thom
>
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