RE: [cobalt-users] Desperate with NameServers/DNS problem.

["Bryan - Utopian Web Productions" <bryan@xxxxxxxxxxx>]

> I just started leasing an Raq4 for three weeks ago and the
> nameservers seems to not exist.
> That meens the nameservers is ns1.properformance.no
> (212.67.194.179) and ns2.properformance.no (212.67.194.180).
> The domain properformance.no is currently hosted another place.
>
> Im operating from Norway and i therefore doing the search and
> testing at www.norid.no homepage.
> Then performing an whois for the nameserveres they appear in the
> ripe database with handles.
> But then trying ping them they is not existing......
>
> I have set up one domain in the dns and before I can register it
> and get it working the namservers need to answar.
> Please see this dns check :
> http://aun.uninett.no:8083/cgi-bin/nph-zone-check.pl
>
> I have used more then 4 houers in the telephone explaining the problem to
the WebFusion helpdesk, but they mainly blaming
> the Norwegian operators of .no domains Norid.
>
> Personaly I belive some of the setup is wrong in the server, but I dont
know !
> But some place I need to start because help from my experts In renting
from im not belive in.


I just recently had a great deal of difficulties with changing the DNS and
NS with the .com people. My suggestions to you is to ensure that the Name
Servers (both primary and secondary) are correct in every way. Check to make
sure your SOA of each domain on the RaQ is correct before requesting a
change at the registrar - If your Name Server does not answer the registrar
it will not allow you to make the changes you want.

Start at the "Site Management" section and make sure that both Name Server
addresses are listed as Virtual Sites, with the correct IP address.

Next, check that the DNS of both the primary and secondary name server
addresses are present in the DNS section (Control Panel > Domain Name System
(DNS) Server > Parameters > Select Domain or Network). Each should be
pointing to their correct IP address with an "A" Record and "PTR" record.

Make sure you click the "Save changes to the DNS server" and again "Save
Changes" at the control Panel. This will restart the server to update the
changes.

The changes you make to these sections will need 24 hours to propagate
through the Internet. But the registrar will ping the server's IP address
you supply when you make the changes with them to ensure that your server is
listening.

Hope that helps. That's what I've been doing for the last three days -
waiting to see if the changes were correct.

Bryan