Re: [cobalt-users] Dialtone Internet...

[Jeff Lasman <jblists@xxxxxxxxxxxxx>]

MistaAviB@xxxxxxx wrote:

> Hi I have have great luck with dialtone internet and their IP automation
> system. It's alot faster and better than any other I have seen.
> 
> Just because you can't ping the IP does not mean it's bad. The problem is
> that a company with great connections and many hosted servers (Dialtone
> internet has just over 16,000 servers hosted there) ip ranges get attacked.
> They therefore dissable pinging to the ip's

If they block pings permanently, then you should be told that before you
contract with them.  If they do it from time to time to fight a DOS
attack, then they should either put the information on a website, notify
you by email to an emergency contact address, and/or at least tell you
nicely when you call with a problem.

> to stop attacks and sometimes if
> it's bad, they will call bell or whoever provides their lines and have the
> whole c class routed to null 0 for a while till it clears.

This, in my book, would definitely require notification to each
customer, to an emergency email notification address at worst.

> Also, just because they assign you ip's does not mean it will automatically
> work. You must goto your linux box and get the ip's in there to the ethernet
> card.

And the way you do that on a RaQ is to enter the correct netmask (see my
previous post; in his case it would be 255.255.0.0), and then simply set
up a site at the IP#.

> While Dialtone internet does charge alot it's not their fault that this
> happens.

But it is their fault if they insist their network is running normally
when it isn't.

Jeff
-- 
Jeff Lasman <jblists@xxxxxxxxxxxxx>
nobaloney.net
P. O. Box 52672
Riverside, CA  92517
voice: (909) 787-8589  *  fax: (909) 782-0205