RE: [cobalt-users] Dialtone Internet...

[Jeremy Anthony Kinsey <webmaster@xxxxxxx>]

MistaAviB@xxxxxxx said:

>Hi I have have great luck with dialtone internet and their IP automation 
>system. It's alot faster and better than any other I have seen.
>
>Just because you can't ping the IP does not mean it's bad. The problem is 
>that a company with great connections and many hosted servers (Dialtone 
>internet has just over 16,000 servers hosted there) ip ranges get attacked. 
>They therefore dissable pinging to the ip's to stop attacks and sometimes if 
>it's bad, they will call bell or whoever provides their lines and have the 
>whole c class routed to null 0 for a while till it clears.
>Also, just because they assign you ip's does not mean it will automatically 
>work. You must goto your linux box and get the ip's in there to the ethernet 
>card. 
>While Dialtone internet does charge alot it's not their fault that this 
>happens.

I agree completely with your statements, however, I find it hard to 
believe that DTI has 16k physical servers.. I could believe maybe 16k 
domains, etc.. but not 16,000 servers.  Digital Nation(now owned by 
Verio), which makes any of us, including Dialtone look tiny in comparison 
does not even have that many.  Its amazing to me the amount of 
exaggeration that takes place in this industry.. I have seen everything 
from a 56k line that is a DS3, to Frac T1's being called OC48's...  Last 
I heard the number was 600 (about 3 months ago), then 300 (about 6 months 
ago).. I really do not care, because I would be willing to bet it is more 
than us, however 16,000.. I would have to see this to believe it.  Maybe 
it is a typo?

Now as far as the IP's.. I can see where there would be a problem. We 
recently had a Power Supply blow on one of our customer aggregation 
routers.  We were easily able to seemlessly re-route everything via 
another router which holds our entire routing tables and customer routing 
tables in the event of problems like this.. However, some tables were not 
up to date in one instance, and caused a few routes here and there, to 
just disappear... The customer who had this problem alerted us about 5 
minutes after we sent out our emergency message alerting our colo 
customers of the power supply failure.  It was a simple fix to manually 
add the missing routes.  We did not charge for this, of course.. It is 
part of the service, and it was our equipment that blew.  However, if you 
want us to install RAM in your box, or restore your RaQ Software, we do 
charge. 

Regards,
Jeremy Anthony Kinsey
VP Network Operations        Colocate Your G4 Cube at cubelocation.com

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