Re: [cobalt-users] Problems w/ Cobaltracks.com

["LightSpeedServers.Net" <admin@xxxxxxxxxxxxxxxxxxxxx>]

The only way that I have found I could get any answer is to email every
single email address of both cobaltracks and visuallink.  And keep doing
that every ten minutes.  Eventually they get tired of the emails and answer
one!


----- Original Message -----
From: "Marcus" <programador@xxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Sunday, December 03, 2000 8:46 PM
Subject: RE: [cobalt-users] Problems w/ Cobaltracks.com


> Hi,
>
>  Other problem in cobaltracks, the support dont answer mine emails.
>
>   To each 10 emails only 1 is answered... its so BAD !!!
>
>   Sales answer all emails in 30 minutes,   but the support ......i need to
pray to have a reply.
>
> Marcus
>
>
> *********** REPLY SEPARATOR  ***********
>
> On 03/12/2000 at 03:14 John Cordeiro wrote:
>
> >I send them a trace route to my domain and stated that was not the first
> >time this month and send them the ping stats from the ip. The gave me a
> >refund for the month.
> >
> >-----Original Message-----
> >From: cobalt-users-admin@xxxxxxxxxxxxxxx
> >[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of hirsh -e-skwirtz
> >Sent: Saturday, December 02, 2000 4:50 PM
> >To: cobalt-users@xxxxxxxxxxxxxxx
> >Subject: RE: [cobalt-users] Problems w/ Cobaltracks.com
> >
> >
> >
> >how did you get them to do a refund???
> >
> >i too would like one... or a credit for a month
> >
> >>From: "John Cordeiro" <jcordeiro@xxxxxxxxxxxxxxx>
> >>Reply-To: cobalt-users@xxxxxxxxxxxxxxx
> >>To: <cobalt-users@xxxxxxxxxxxxxxx>
> >>Subject: RE: [cobalt-users] Problems w/ Cobaltracks.com
> >>Date: Sat, 2 Dec 2000 16:27:17 -0500
> >>
> >>I got a refund for last month because of the down time. YEs its getting
> >>worse. They told be it was due to Cable & Wireless upgrading their
> >>Backbone.
> >>
> >>John Cordeiro
> >>
> >>-----Original Message-----
> >>From: cobalt-users-admin@xxxxxxxxxxxxxxx
> >>[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of
> >>LightSpeedServers.Net
> >>Sent: Saturday, December 02, 2000 1:45 PM
> >>To: cobalt-users@xxxxxxxxxxxxxxx
> >>Subject: [cobalt-users] Problems w/ Cobaltracks.com
> >>
> >>
> >>Hey, guess what!  I too have had no end of problems with this company.
The
> >>connection time gets so bad I cannot connect to my server at least 2 to
3
> >>times a day.  Each time it lasts about 20 minutes.  And then 1 to 2
times a
> >>month they have everything go to heck for almost a full day.  Look at
the
> >>prior posts, they had the same issue occur last month!!
> >>
> >>My server was up and running for a bit this morning then things went to
> >>hell
> >>for about a half hour.  Some of you probably will get a laugh out of the
> >>traceroute.  I have included it at the bottom of this.  Sort of reminds
me
> >>of that old bugs bunny show w/ the cartoon character George who always
said
> >>"Which way do I go, which way do I go".  As you can see from the
traceroute
> >>it has no clue where it was going!
> >>
> >>Anyway, what I have been in the process of doing is to purchase my own
> >>server, and lease the line itself at a real collocation facility.  The
no
> >>thrills type, where you are just renting space and a connection, and
where
> >>I
> >>myself have 24/7 access!  That way I maintain the highest level possible
of
> >>control at all steps of the way.
> >>
> >>Currently, I am looking at a 728kbs dedicated leased line.  Considering
I
> >>only will have 2 servers which do not use that much BW I expect this
should
> >>work out nicely for me as it will provide much more reliable bandwidth
> >>during peak.  Less bottleneck caused by sticking hundreds of servers on
a
> >>line already at capacity!!  Lets face it, you can have a DS-3 or higher,
> >>but
> >>if you overload it with hundreds of servers, its simply is not going to
> >>work
> >>very well.  A slower line with only a few servers is much better.
> >>
> >>If anyone is interested in sharing the cost of a leased line, please
> >>contact
> >>me.  If a few of us get together we can get a 10 mbs connection w/o a
> >>problem!!  Currently, the cost I am getting is about 1.50 to 2.00 per GB
> >>transfer, $100 per 256 IPs, and $25.00 per 1U of rack space.  Oh, and I
> >>tested a server on their network for 3 days straight w/ no downtime!!
> >>
> >>And one final thought.  Cobalttracks.com knows the value of uptime on a
> >>website.  Have you ever noticed that their server never goes down.  Next
> >>time your connection goes to hell, check out their site.  They made sure
to
> >>route theirs seperately.  That tells me something about their company,
it
> >>should tell you something as well!
> >>
> >>Thank you,
> >>
> >>Michael T. Ross
> >>admin@xxxxxxxxxxxxxxxxxxxxx
> >>
> >>1 10.33.56.1 *  10 12 9 10
> >>2 24.95.225.134 HE7-Central-GSR-P00.cfl.rr.com  23 6 13 50
> >>3 24.95.225.18 HE6-Central-GSRA-P20.cfl.rr.com  13 8 12 19
> >>4 24.95.225.113 HE5-Central-GSRA-P40.cfl.rr.com  13 7 7 25
> >>5 24.95.226.106 HE5-Central-GSRC-P20.cfl.rr.com  10 10 13 7
> >>6 24.94.158.74 TPA-ERL-GSRC-P40.cfl.rr.com  24 21 12 39
> >>7 208.172.67.129 acr1-serial2-1-0-0.Atlantaald.cw.net  33 39 27 33
> >>8 206.24.226.61 acr1-loopback.Washingtondck.cw.net  50 47 44 60
> >>9 206.24.226.8 bar3-loopback.Washingtondck.cw.net  62 45 67 74
> >>10 208.173.0.122 visual-link-internet.Washingtondck.cw.net  126 146 121
110
> >>11 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net  149 114 107
227
> >>12 208.155.65.163   538 637 558 418
> >>13 208.155.65.167   201 168 171 264
> >>14 208.173.0.118 visual-link-internet.Washingtondck.cw.net  397 453 491
246
> >>15 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net  344 275 241
515
> >>16 208.173.0.114 visual-link-internet.Washingtondck.cw.net  618 994 462
397
> >>17 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net  382 481 370
296
> >>18 208.173.0.118 visual-link-internet.Washingtondck.cw.net  944 910 1045
> >>878
> >>19 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net  802 821 736
850
> >>20 208.173.0.110 visual-link-internet.Washingtondck.cw.net  1092 1433
1019
> >>824
> >>21 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net  812 899 620
918
> >>22 208.173.0.110 visual-link-internet.Washingtondck.cw.net  1339 1311
740
> >>1967
> >>23 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net  1112 797 936
> >>1604
> >>24 208.173.0.118 visual-link-internet.Washingtondck.cw.net  1562 1602
1542
> >>1542
> >>25 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net  1130 1285
1288
> >>818
> >>26 208.173.0.118 visual-link-internet.Washingtondck.cw.net  1596 1845
1475
> >>1469
> >>27 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net  1628 * 1782
> >>1475
> >>28 208.173.0.110 visual-link-internet.Washingtondck.cw.net  1636 * 1631
> >>1642
> >>29 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net  1491 * 1713
> >>1269
> >>30 208.173.0.110 visual-link-internet.Washingtondck.cw.net  1660 * 1660
*
> >>
>
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