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Re: [cobalt-users] Problems w/ Cobaltracks.com
- Subject: Re: [cobalt-users] Problems w/ Cobaltracks.com
- From: "Adam Holt" <mediadezines@xxxxxxxxxxxxx>
- Date: Sat Dec 2 17:11:18 2000
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
I think theres more power in numbers, we need to somehow get organized and
get as many customers of theirs as possible into one group then approach
them as a group. One little buy means nothing to them, but 20 or 50 or 100
disgruntled customers means big trouble for them, and they will be more
willing to work with us if that is the case. If Im an oddball, and there
are only 3 of us who thinks that the service is fraudent and really poor
then our best option is to quit the service and perhaps report them to the
better business bureau, of course that does little good for any company who
doesn't care about their reputaition or gives a hoot about the BBB.
The other tactic that has worked in the past for others (not myself, never
tried it, and some have called it childish) is to put up a website like
cobaltracksucks.com and publicize the heck out of it explaining the
situation with documented facts not fiction, then really start putting out
press releases and getting people to visit it, it's rather like a woman with
a 3 month old in her arms picketing in front of a furniture store because
they screwed her over and she carries a sign, that says, talk to me before
you buy here. It hits them in the back pocket and makes an incredible
impact.
Adam
----- Original Message -----
From: "LightSpeedServers.Net" <admin@xxxxxxxxxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Saturday, December 02, 2000 12:21 PM
Subject: Re: [cobalt-users] Problems w/ Cobaltracks.com
> What server are you using w/ Cobaltracks.com - are you in the process of
> leaving to?
>
> When your making a couple hundred per month per server, a refund really
> isn't good when you consider you lost twice as much in customers!!
Though,
> I am jeleous, I could not even get that from them!
>
> Thank you,
>
> Michael T. Ross
> admin@xxxxxxxxxxxxxxxxxxxxx
> ----- Original Message -----
> From: "John Cordeiro" <jcordeiro@xxxxxxxxxxxxxxx>
> To: <cobalt-users@xxxxxxxxxxxxxxx>
> Sent: Saturday, December 02, 2000 4:27 PM
> Subject: RE: [cobalt-users] Problems w/ Cobaltracks.com
>
>
> > I got a refund for last month because of the down time. YEs its getting
> > worse. They told be it was due to Cable & Wireless upgrading their
> Backbone.
> >
> > John Cordeiro
> >
> > -----Original Message-----
> > From: cobalt-users-admin@xxxxxxxxxxxxxxx
> > [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of
> > LightSpeedServers.Net
> > Sent: Saturday, December 02, 2000 1:45 PM
> > To: cobalt-users@xxxxxxxxxxxxxxx
> > Subject: [cobalt-users] Problems w/ Cobaltracks.com
> >
> >
> > Hey, guess what! I too have had no end of problems with this company.
> The
> > connection time gets so bad I cannot connect to my server at least 2 to
3
> > times a day. Each time it lasts about 20 minutes. And then 1 to 2
times
> a
> > month they have everything go to heck for almost a full day. Look at
the
> > prior posts, they had the same issue occur last month!!
> >
> > My server was up and running for a bit this morning then things went to
> hell
> > for about a half hour. Some of you probably will get a laugh out of the
> > traceroute. I have included it at the bottom of this. Sort of reminds
me
> > of that old bugs bunny show w/ the cartoon character George who always
> said
> > "Which way do I go, which way do I go". As you can see from the
> traceroute
> > it has no clue where it was going!
> >
> > Anyway, what I have been in the process of doing is to purchase my own
> > server, and lease the line itself at a real collocation facility. The
no
> > thrills type, where you are just renting space and a connection, and
where
> I
> > myself have 24/7 access! That way I maintain the highest level possible
> of
> > control at all steps of the way.
> >
> > Currently, I am looking at a 728kbs dedicated leased line. Considering
I
> > only will have 2 servers which do not use that much BW I expect this
> should
> > work out nicely for me as it will provide much more reliable bandwidth
> > during peak. Less bottleneck caused by sticking hundreds of servers on
a
> > line already at capacity!! Lets face it, you can have a DS-3 or higher,
> but
> > if you overload it with hundreds of servers, its simply is not going to
> work
> > very well. A slower line with only a few servers is much better.
> >
> > If anyone is interested in sharing the cost of a leased line, please
> contact
> > me. If a few of us get together we can get a 10 mbs connection w/o a
> > problem!! Currently, the cost I am getting is about 1.50 to 2.00 per GB
> > transfer, $100 per 256 IPs, and $25.00 per 1U of rack space. Oh, and I
> > tested a server on their network for 3 days straight w/ no downtime!!
> >
> > And one final thought. Cobalttracks.com knows the value of uptime on a
> > website. Have you ever noticed that their server never goes down. Next
> > time your connection goes to hell, check out their site. They made sure
> to
> > route theirs seperately. That tells me something about their company,
it
> > should tell you something as well!
> >
> > Thank you,
> >
> > Michael T. Ross
> > admin@xxxxxxxxxxxxxxxxxxxxx
> >
> > 1 10.33.56.1 * 10 12 9 10
> > 2 24.95.225.134 HE7-Central-GSR-P00.cfl.rr.com 23 6 13 50
> > 3 24.95.225.18 HE6-Central-GSRA-P20.cfl.rr.com 13 8 12 19
> > 4 24.95.225.113 HE5-Central-GSRA-P40.cfl.rr.com 13 7 7 25
> > 5 24.95.226.106 HE5-Central-GSRC-P20.cfl.rr.com 10 10 13 7
> > 6 24.94.158.74 TPA-ERL-GSRC-P40.cfl.rr.com 24 21 12 39
> > 7 208.172.67.129 acr1-serial2-1-0-0.Atlantaald.cw.net 33 39 27 33
> > 8 206.24.226.61 acr1-loopback.Washingtondck.cw.net 50 47 44 60
> > 9 206.24.226.8 bar3-loopback.Washingtondck.cw.net 62 45 67 74
> > 10 208.173.0.122 visual-link-internet.Washingtondck.cw.net 126 146 121
> 110
> > 11 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net 149 114 107
> 227
> > 12 208.155.65.163 538 637 558 418
> > 13 208.155.65.167 201 168 171 264
> > 14 208.173.0.118 visual-link-internet.Washingtondck.cw.net 397 453 491
> 246
> > 15 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net 344 275 241
> 515
> > 16 208.173.0.114 visual-link-internet.Washingtondck.cw.net 618 994 462
> 397
> > 17 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net 382 481 370
> 296
> > 18 208.173.0.118 visual-link-internet.Washingtondck.cw.net 944 910 1045
> 878
> > 19 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net 802 821 736
> 850
> > 20 208.173.0.110 visual-link-internet.Washingtondck.cw.net 1092 1433
1019
> > 824
> > 21 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net 812 899 620
> 918
> > 22 208.173.0.110 visual-link-internet.Washingtondck.cw.net 1339 1311
740
> > 1967
> > 23 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net 1112 797 936
> > 1604
> > 24 208.173.0.118 visual-link-internet.Washingtondck.cw.net 1562 1602
1542
> > 1542
> > 25 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net 1130 1285
1288
> > 818
> > 26 208.173.0.118 visual-link-internet.Washingtondck.cw.net 1596 1845
1475
> > 1469
> > 27 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net 1628 * 1782
> 1475
> > 28 208.173.0.110 visual-link-internet.Washingtondck.cw.net 1636 * 1631
> 1642
> > 29 208.173.0.121 bar3-serial4-0-0-9-0.Washingtondck.cw.net 1491 * 1713
> 1269
> > 30 208.173.0.110 visual-link-internet.Washingtondck.cw.net 1660 * 1660
*
> >
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