Re: [cobalt-users] Problems w/ Cobaltracks.com

["Amanda John" <kourni@xxxxxxxxx>]

----- Original Message -----
From: "Adam Holt" <mediadezines@xxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Saturday, December 02, 2000 10:34 PM
Subject: Re: [cobalt-users] Problems w/ Cobaltracks.com


> I think theres more power in numbers, we need to somehow get organized and
> get as many customers of theirs as possible into one group then approach
> them as a group.  One little buy means nothing to them, but 20 or 50 or
100
> disgruntled customers means big trouble for them, and they will be more
> willing to work with us if that is the case.  If Im an oddball, and there
> are only 3 of us who thinks that the service is fraudent and really poor
> then our best option is to quit the service and perhaps report them to the
> better business bureau, of course that does little good for any company
who
> doesn't care about their reputaition or gives a hoot about the BBB.

The problem for me at present is I'm currently tied to a 6 month contract
which we all agreed to when we signed up for their "services".  I will
cancel just as soon as I can and in the meantime I'm delighted to see more
and more people speaking out against the company.  This list was what
finally persuaded me to take the plunge with them and I'm sure many others
did the same.  I can't see them getting any more recommendations from this
list and I already posted a URL of another website filled with complaints
against cobaltracks, so the word is already spreading.  If you guys want to
get organized into a group and approach CR together then you can count me in
absolutely!

> The other tactic that has worked in the past for others (not myself, never
> tried it, and some have called it childish) is to put up a website like
> cobaltracksucks.com and publicize the heck out of it explaining the
> situation with documented facts not fiction, then really start putting out
> press releases and getting people to visit it, it's rather like a woman
with
> a 3 month old in her arms picketing in front of a furniture store because
> they screwed her over and she carries a sign, that says, talk to me before
> you buy here.  It hits them in the back pocket and makes an incredible
> impact.
>

I'm in total support of this suggestion and am willing to contribute in
anyway I can.  Maybe the company might actually be willing to talk to us if
we start doing something other than threatening to leave after our contacts
all expired (and they're anything from $600 to $1800 richer per person that
leaves!).  They might not give a damn about loosing a few of us, but I think
they'll start caring if they're unable to get many new customers and start
finding the bills harder to pay.

Amanda.