e: [cobalt-users] RaQ3-en-System-3.0.5-6375.pkg - Just applied it and it shut me down.

[Gerald Brant <gerald@xxxxxxxxxxxxxxxxxxx>]

At 02:03 PM 11/29/00 -0800, Hosting Alaska wrote:
> I would think since its an update to a cobalt which does not void the 
> warranty, then it is supported by cobalt?
>
> just common sense.

Cobalt informed me not too long ago that support was only good for the 
first thirty days.  Where does that fit in with your definition of common 
sense?  Basically, their attitude is "Hey, we've got your money, what are 
you gonna do?"  I especially liked their restore disk policy which skinned 
anyone who needed one for an extra 100 bucks.  Now they're being reasonable 
by ONLY charging 30.  Even the evil empire of Microsoft lets you have a 
copy of the operating system.  Like I said, the Cobalt support policy has a 
total lack of integrity.

Gerald