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Re: e: [cobalt-users] RaQ3-en-System-3.0.5-6375.pkg - Just applied it and it shut me down.
- Subject: Re: e: [cobalt-users] RaQ3-en-System-3.0.5-6375.pkg - Just applied it and it shut me down.
- From: Adam Pehrson <AdamP@xxxxxxxxxxx>
- Date: Wed Nov 29 19:43:39 2000
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
I'd agree with you....I'm new and still within my 30 days trying to go through
the learning curve asap so I'm not screwed over later. I can tell you though,
this group has lots you can pick up on and usually someone has an answer to the
problem you may face in the future.
Gerald Brant wrote:
> At 02:03 PM 11/29/00 -0800, Hosting Alaska wrote:
> >I would think since its an update to a cobalt which does not void the
> >warranty, then it is supported by cobalt?
> >
> >just common sense.
>
> Cobalt informed me not too long ago that support was only good for the
> first thirty days. Where does that fit in with your definition of common
> sense? Basically, their attitude is "Hey, we've got your money, what are
> you gonna do?" I especially liked their restore disk policy which skinned
> anyone who needed one for an extra 100 bucks. Now they're being reasonable
> by ONLY charging 30. Even the evil empire of Microsoft lets you have a
> copy of the operating system. Like I said, the Cobalt support policy has a
> total lack of integrity.
>
> Gerald
>
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