[cobalt-users] RaQ3-en-System-3.0.5-6375.pkg - Just applied it and it shut me down.

[David <david_dean@xxxxxxx>]

>> To log into the box in single user mode do the following:
>> 
>> 1)connect a serial null-modem cable to the first serial 
>> port of the raq and your pc.  Using 115200, 8, N, 1, 
>> hardware flow control
>
>fortunately i did not install the upgrade yet, as temporarily 
>i`m about 600 miles away from my raq... what`s the max. length 
>of a serial cross-connection... ?

Oh? my, my, my... This really is disgusting! I mean seeing this and what these
poor souls are going through is just unacceptable?.  I TRUELY feel for you
individuals that got sucker by Cobalt?s shitting programming (again)...  I've
been down that road from Cobalt "patches/upgrades" more times than I care to
remember... When I ran across this new (latest) version of the patch on their
download section of the Cobalt site, I thought to myself:

"THERE'S NO WAY IN HELL I WOULD TOUCH THAT .PKG WITH A TEN FOOT POLE!!!"

Tomorrow, I will be reading about how it broke some poor admin?s server who
applied it? I?m curious, what is this now, the 4th, 5th time they?ve tired to
get it right with this patch..?? If I were Cobalt, I think I would start to
rethink my logging and reporting approach to these machines? Obviously it?s
been one of the weaker areas of the box since the day they hit the street!! 
Patch, after patch, upgrade, after upgrade, poor admin?s losing customer,
after customer ? and all because of no QT from Cobalt in ANY WAY with any of
these patch releases. That?s just truly sad!

I mean - that just really sucks out-loud, but not that it wasn't expected, at
least by those of us who've been around Cobalt for a while, but that's just
plain NEGELGIENCE. There can be NO DOUBT in any of our minds, Cobalt simply
DOES ****NOT**** engage in Quality Control testing before releasing this shit
on the masses!!! There's NO WAY they possibly could, or they would have known
that by simply installing this latest patch ? it completely trashed the box so
damn bad you need a serial cable to get it going again!!  < My god! >  I've
always wondered if they really do QT, they've always claimed they do, but
obviously that's pure BS. 

Man.... I tell you what... if I had 600 customer?s web sites that were down
because of this kind of gross negligence, they'd be speaking with my atty's
for damages, PERIOD <dot, dot, dot>...!  But I've been there, done that, and
I've learned (recite mantra in unison):

NEVER INSTALL COBALT UPDATES/UPGRADES FOR AT LEAST ONE MONTH - REGARDLESS!!

I guess that leaves us with - who then will test the darn things..??? It
really is sad? But I?m going to personally start rethinking my Cobalt
direction, there?s just too many new 1U units on the market today that won?t
cost you your entire customer base because of crap like this?.  

Good luck to those of you in this situation, I truly feel for you..!!

-David

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