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[cobalt-users] Technical Support Information
- Subject: [cobalt-users] Technical Support Information
- From: "Jared L. Height" <jheight@xxxxxxxxxx>
- Date: Fri Oct 27 15:36:01 2000
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
Cobalt offers free, unlimited, 30 days of basic technical support for the
installation, configuration of your Cobalt RaQ and Qube servers, and the
Phoenix Adaptive Firewall. The 30-day free support begins with your first
contact to Cobalt's Technical Support. For further details on support
options, please visit the support area on our web site:
http://www.cobalt.com/support/
After the free 30-day support, you can purchase our basic technical support
services for $49.95 per incident, payable by credit card. For advanced
support needs, you can purchase our advanced technical services for
$200/hour. For a description of the levels of support Cobalt offers, please
see the following web site:
http://www.cobalt.com/support/programs/incidents.html
For services to help extend the functionality of your Cobalt products,
Cobalt also offers Professional Services. For more information, please see
the following web site:
http://www.cobalt.com/support/services/
Thank you.
==========================
Jared L. Height, Webmaster
Cobalt Networks, Inc.
555 Ellis Street
Mountain View, CA 94043
Ph: (650) 623-2737
www.cobalt.com
==========================