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RE: [cobalt-users] RaQ BaQ
- Subject: RE: [cobalt-users] RaQ BaQ
- From: "Michael Aronoff" <ma@xxxxxxxx>
- Date: Wed Oct 25 09:53:00 2000
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
I sniped the post this is in reply to below so people can keep up.
Avi, I must say you show an amazing amount of naivete in your response.
ANYONE that starts such project should expect a lot of e-mail, good, bad and
ugly. The trick is to respond to none of them! Use an autoresponding box
that points people to a message area up on your site, where you list found
bugs and if possible a timeline for fixing them. That way you don't feel
overwhelmed to reply to everyone.
I am one of the many that e-mailed you about both /24 ip issue and the SSL
main site issue. I made a good suggestions about making the install.cgi
prompt for these things. I also asked about the PRICE!!! You told me it was
nothing. Also I am sure that if you asked MANY people would have helped
develop this good system.
I Still plan on using RaqBaq (since I made fixes in the .cgi myself) and
would be happy to even pay a fair price to help development.
I hope you reconsider your anger at us users, most of whom, like myself, I
am sure meant well.
Michael Aronoff - CIIC
ma@xxxxxxxx <mailto:ma@xxxxxxxx>
Calabasas, CA
818-591-7825
<snip>
I do not have the time or patients to entertain every single persons
requests. If there was a bug we fixed it. The software will run on an
out-of-the top system and I am sorry if you use something other than /24 in
your ip, or if you installed ssl as your main site or anything else that you
have done to your machine to not agree with our software, but we released
around 1 week ago. We are not miracle workers. This is free and we can't
work
on it all day around here.
We have it a try to help people and give out free software, but I now know
what to expect.
There are people emailing us all day about it, and they don't releaize they
are not the only ones, nor do they realize that we don't have software that
will tell us every previous email they sent us so we know EXACTLy who they
are or EXACTLy what they said.
If I EVER decide to redistribute this software, it will not be through this
cobalt list, and we are going to act just as cobalt does. CLOSED SOURCE
SOFTARE. You will have to wait for an update from us and we will simply put
your suggestions in a queue until we want to get around to it.</snip>