RE: [cobalt-users] Re: [cobalt-announce] <<< Software Update Notification For RaQ 3 >>>

["WebIntellects Tech Support Desk" <tech@xxxxxxxxxxxxxxxxx>]

Hello,

Give it to 'em Lennie, we as customers are getting screwed! Especially those
of us who are new to Linux. For a "reputable" comapny not to support
updates, upgrades and especially security fixes for their proprietary
software is ridiculous. Its a wonder that they are still in business, much
less managed to acquire such a following.

Shawn Ashlee

-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Lennie Core
Sent: Thursday, October 05, 2000 6:11 PM
To: jheight@xxxxxxxxxx
Cc: cobalt-users@xxxxxxxxxxxxxxx
Subject: [cobalt-users] Re: [cobalt-announce] <<< Software Update
Notification For RaQ 3 >>>


Dear Cobalt,

In view of the recent problems associated with your previous
updates, I for one..... Am really afraid to install any of your
updates for fear of destroying "Live Operation" of my RAQ3.

Speaking for my self (though I think others will agree) your support
team (when telephoned) always advises it will cost me $$$ to fix
problems associated with an update I installed as your
release.....  This isn't intended to insult Cobalt, It's called
something I learned about Snow Skiing "Fear Factor".. Many
years ago...

I believe what I (and others) need to know is:

When an update blows up our "Boxes" Who is going to be
there to fix the problem ASAP..... It's sad to know that we
have to investigate and find fixes on our own in times of
"Panic"... Do you know how many phone calls we get
when our sites go down ? When a user can't FTP ?

Im sure your receive lots of calls too !  Please remember....

I'm the guy that purchases your product.. And wan'ts  to be your
customer... What now ? Even talk of the sale of your company and
possibility of changing the OS ?

I'd say, Cheers, but right now I can't muster any up for Cobalt.

Regards, Lennie Core

===================================
Cobalt Networks, Inc.
Software Update Notification
10/4/00
===================================

Hello Fellow Cobalt Customers!

This is one in a series of periodic notifications designed to keep you
informed of recent software updates, as they become available to you.

For a full description of these and other updates, please go to:
http://www.cobalt.com/support/download/

Or for those of you who want to get straight to business, please go to:
ftp://ftp.cobalt.com/pub/packages/

We strongly recommend that you apply any and all updates appropriate to your
server appliance.

Thank you very much.
Jared L. Height


===================================
Software Updates For RaQ 3
===================================

RaQ3-All-System-3.0.2-6449: proftp Update
    This update upgrades proftp to 1.2.0rc2.

RaQ3-All-System-3.0.1-6482: MajorDomo Update
    This update changes the configuration options so that mail sent to mail
lists will not be routed to the 'admin' user if the
 message contains majordomo configuration commands in the first 10 lines.

RaQ3-All-System-3.0.1-7202: real-time clock Update
    This update fixes problems with initialization of the real-time clock as
well as problems with the clock drifting after a reboot.

RaQ3-All-System-3.0.1-6262: META query mail Update
    This update fixes a problem with extraneous e-mail being sent to the
administrator after a scheduled backup is run with the
 message "META query - EMPTY:".

RaQ3-All-Security-3.0.1-6650: NFS-utils Update
    The rpc.statd daemon contains a security hole that could lead to a user
being able to gain root permission.

RaQ3-All-Security-3.0.1-6750: E-Mail Security Update
    This update resolves a security issue with e-mail.

RaQ3-All-Security-3.0.1-6579: Qpopper Security Update
    This security package contains an updated version of qpopper.

RaQ3-All-Security-3.0.1-6682: Security Update
    This update resolves a security issue with Man when running makewhatis
daily.

RaQ3-All-System-3.0.1-5917: Legato Networker client Update
    This update contains the latest version of Legato Networker client.

==========================
Jared L. Height, Webmaster
Cobalt Networks, Inc.
555 Ellis Street
Mountain View, CA 94043
Ph: (650) 623-2737
www.cobalt.com
==========================

---------------------------------------------------
             Lennie Core, Ceo
       Coreave.com, Design & Hosting
               757-442-6240
            http://coreave.com

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