RE: [cobalt-users] DNS Question?

[David Etheridge <DavidE@xxxxxxxxxxxx>]

I have (and am having at the moment) the exact same problems. On running
traceroutes I can ping to the colo's site then everything else times
out. When I had trouble before they found they had a completely
saturated link due to a faulty router, basically meaning no useful
information could get through before timing out. I've emailed them again
but being as they are in the US and I'm in the UK I'll have to wait
until this afternoon for a reply I expect. Why can't the UK have decent
prices colo companies? And yes I know about UK2's RaQ offer but thats
paying a fuill three years in one go... rather a lot for a startup
company!

Dave Etheridge


-----Original Message-----
From: Lorraine Egsit [mailto:legsit@xxxxxxxxxxx]
Sent: 28 September 2000 09:29
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-users] DNS Question?


John.Milo wrote:


>I have two RaQ 3i and running Primary
>and Secondary DNS.
>NS1.MYDOMAIN.NET
>NS2.MYDOMAIN.NET
>
>The Servers are going down Randomly
>during the day and are inaccessible. and I can't PING them.
>so all  the services WEB, MAIL, FTP, are not working.
>But when are Up and running everything works fine.
>The  servers are collocated .
>So the network admin claims that, this is happening
>because my DNS records are Wrong and  my Reverse DNS lookups.
>Is this true ? Or is his Network, and his Firewall setup,
>Because when this is happen first time, I call him and he said to me let
>me rest
>my Firewall, and after that everything was working again.
>
>Also claims that I can't PING the Servers because  PING is been
>generated by
>the DNS servers and if the records are wrong you can't PING.
>Is this true?
>How come when the servers are up and running everything is fine,
>which means the DNS Records are OK.


We had a VERY similar situation with 2 of our coloc. raq3's.
After much tinkering and diagnosing,  it was found to be a faulty
router, 
but there was no way the coloc. company would admit any problems their
end!

If the problem extends to both raq's then a routing problem could be the
cause. However, if the problem clears when the network admin tinkers
with 
the firewall then???

If the problem persists perhaps you could post your dns records/setup,
then 
it could be looked into further.

Lorraine
www.wssite.ws
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