Re: [cobalt-users] Need Rack Mount Ears.

[Jeremy Anthony Kinsey <webmaster@xxxxxxx>]

Peter Low said:

>At 11:43 AM 9/18/00 -0500, Jeremy wrote:
>><SNIPPED>
>>So I called again, but this time pressed "O" for the Operator, and got a lady
>>named Diane, and low an behold, was able to get the new ears shipped out
>>today.
>>
>><SNIPPED>
>
>
>Proving once again the power of speaking (nicely) to receptionists and 
>administrative assistants.
>
No proving once again, many hours wasted by having employees call for a 
solid week to get this rectified, only to have to have the CEO of our 
company call and go through the run-around until finding the right 
living, breathing person to talk to.  I could have just bought another 
rack to get the ears, and come out ahead.

Regards,
Jeremy Anthony Kinsey
VP Network Operations        Colocate Your G4 Cube at cubelocation.com

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