At 11:43 AM 9/18/00 -0500, Jeremy wrote:
<SNIPPED> So I called again, but this time pressed "O" for the Operator, and got a lady named Diane, and low an behold, was able to get the new ears shipped out today. <SNIPPED>
Proving once again the power of speaking (nicely) to receptionists and administrative assistants.
Peter Never send a tech to do an AA's job.