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Re: [cobalt-users] sendmail, lost forms



nOn Fri, 12 May 2000, Diana Brake wrote:

> Hi,
> Can anyone explain why forms are occasionally "lost"? After putting a virus 
> rule from CERT in sendmail.cf, no forms anywhere on the server were sent. 

Sounds like the modification of the sendmail.cf has messed up sendmail.
Recover the file.

> There were no errors given, and I can't find a log of mail containing form 
> info for the lost submissions. Forms just never showed up in the form 
> owners e-mail. After returning sendmail.cf to its previously working state, 

Maybe it never got to sendmail. Have you checked the form mail script (I
presume there is a form mail script). Add some logging to the script so
you can see when and where it loses the plot.

> most forms work now and the one that is giving me problems works most of 
> the time..just not for some people in Armenia who are trying to use it. Is 
> there some other problem spot that I could check? The Armenian browser 
> accesses and allows the form to be filled out just fine. There is no 
> javascript involved. It just never arrives at its end destination. I don't 
> know what browser they are using as that question goes unanswered.

Sounds like the form script to me.

> 
> thanks,
> Diana
> Crest Communications, Inc.		diana@xxxxxxxxxxxxx
> Beautiful Sunny Florida		http://crestcommunications.com/
> 352-495-9359
> 
> 
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-- 
|Colin Smith:  Colin.Smith@xxxxxxxxxxxxxxxxxxxx  |   Windows 2000    |
|Windows 2000 is a REALLY dumb name for an OS!!! |        AKA        |
|Linux is a MUCH better name for an OS!    :-)   |    The W2K Bug    |