Re: [cobalt-users] Dead Raq Attack...Can I restore?

[Mike Fritsch <moley187@xxxxxxxxxxxxx>]

S.,

I say go with a Raq2 or or Raq3.

    Mike 

<--Previous messages can be found below-->
SB> Hi Everyone,

SB> First, I am one of those illiterate folks who bought the Raq because of its ease of deployment = ) Now I am utterly frustrated with Cobalt!

SB> First about 2 years ago I purchased a Raq1 and it since died after 12 months and had nothing but problems. After the nice long waiting period for support I emailed Stephen DeWitte the president
SB> and he had me ship it back and fixed (New Hard Drive) within 24 hours. Great but I had to wait three weeks...for support to respond.

SB> Now my problem....The second Raq1 I purchased from them which is now about 12 months old has a similar problem...

SB> Intermittent Web - up and down
SB> Intermittent Email - up and down
SB> Intermittent Telnet - Only up for a few seconds after reboot.

SB> Anyone know what this is?

SB> My question is can I restore this without sending it back to Cobalt again...At this point I have been waiting another 4 days for a callback...This side of purchasing a different brand what can I
SB> do to fix it while I find a better solution?

SB> Thank you very much for your input!

SB> Shon Berg
SB> Online Media Group, Inc.