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Re: Donations? Re: [cobalt-users] More Comments on the Lists
- Subject: Re: Donations? Re: [cobalt-users] More Comments on the Lists
- From: Larry Smith <lesmith@xxxxxxxxx>
- Date: Sun May 9 18:43:05 2004
- Organization: ECSIS
- List-id: Mailing list for users to share thoughts on Sun Cobalt products. <cobalt-users.list.cobalt.com>
On Sunday 09 May 2004 18:47, Zeffie wrote:
> Well I'm sure I could do that I just have no idea how to control it unless
> I do all the work with something like the control station... which would
> just be a matter of me changing my service plans... maybe I just answered
> my own question.... how much would you pay for control station monitoring,
> messages and updates?
Difficult to say in this forum right off the bat. Control should not be
difficult though. When I pay my cisco contract, I get a "login" and password
that provides access to online help, downloads, updates, etc. Same with
Nortel and patton. I would imagine a fairly simple structure where
people/sites/whatever that have paid their "support" contract would get
access to whatever was available. A "list" function could keep everyone
informed about what is there and what are "critical" updates, reliability
updates, and so forth...
The caution here is that the further we "drive" this into a "paid" support
posture - the more people will dump their blue boxes and go to something else
- which will kill Cobalt much quicker than Sun dropping it. Low (meaning
reasonable) priced support - with lists such as this one to help those either
struggling or starting out with something will keep the boxes going long
after the Sun logo has faded....
--
Larry Smith
SysAd ECSIS.NET
sysad@xxxxxxxxx