Re: [cobalt-users] solarspeed.net

[Jeff Lasman <blists@xxxxxxxxxxxxx>]

On Wednesday 14 April 2004 09:40 pm, Zeffie wrote:

> > We're a United States-based distributor of all SolarSpeed products
> > at

> isn't just about everybody that asks a reseller for his products?

Since you snipped and then replied, I'm not sure of your point.  My 
point was that since Michael has authorized me to sell his products I 
have learned a bit about them and can offer support on them if/when for 
some reason Michael cannot be reached.  I can also reach him, often 
immediately, when others can't.

> I
> have had a few people tell me that if you want a discount you just
> ask to be a reseller....  Myself I only sell direct and at prices
> that could be considered wholesale!  if there is such an internet
> thing...   I think it's the only fair way... IMHO

Are you saying that once a small company becomes too big to service all 
it's customers it should either hire staff or stop growing?  Are you 
saying that everyone who wants to buy a product should buy it from the 
same place?

SolarSpeed has decided to have resellers.  We've decided to be one of 
his resellers.  In this case it's the dealing with the end-customer so 
SolarSpeed can spend more time on installations and new product 
development that's become the value-added.  In our case we also accept 
alternate forms of payment besides credit card, which is also 
value-added.  Having a dealer in the U.S. who will answer the phone 
24/7 and work immediately with the client is a value-added for most of 
our clients, as well.

If you don't want to have resellers, that's certainly your privilege.

Jeff
-- 
Jeff Lasman, nobaloney.net, P. O. Box 52672, Riverside, CA  92517 US
Professional Internet Services & Support / Consulting / Colocation
Our blists address used on lists is for list email only
Phone +1 909 324-9706, or see: "http://www.nobaloney.net/contactus.html";