Re: [cobalt-users] solarspeed.net

["Zeffie" <cobaltlist@xxxxxxxx>]

> Since you snipped and then replied, I'm not sure of your point.  My
> point was that since Michael has authorized me to sell his products I
> have learned a bit about them and can offer support on them if/when for
> some reason Michael cannot be reached.  I can also reach him, often
> immediately, when others can't.

ok.....

> > have had a few people tell me that if you want a discount you just
> > ask to be a reseller....  Myself I only sell direct and at prices
> > that could be considered wholesale!  if there is such an internet
> > thing...   I think it's the only fair way... IMHO
>
> Are you saying that once a small company becomes too big to service all
> it's customers it should either hire staff or stop growing?  Are you
> saying that everyone who wants to buy a product should buy it from the
> same place?

no and no
I'm not even talking about things related to those issues...

>
> SolarSpeed has decided to have resellers.  We've decided to be one of
> his resellers.  In this case it's the dealing with the end-customer so
> SolarSpeed can spend more time on installations and new product
> development that's become the value-added.  In our case we also accept
> alternate forms of payment besides credit card, which is also
> value-added.  Having a dealer in the U.S. who will answer the phone
> 24/7 and work immediately with the client is a value-added for most of
> our clients, as well.
>
> If you don't want to have resellers, that's certainly your privilege.
> Jeff

??  I don't recall ever saying I didn't want any resellers...  however I
don't make everyone a reseller either...

big letter jeff...

I guess it's good you are in the U.S. :)

I'm just commenting on something I felt was/is a issue in reguards to the
reseller relationship...  ie: If your seller makes everybody a reseller then
the only thing to do is just be a reseller and buy at the lower price...  I
wouldn't resell it...  Why try to sell to people that pay the same price I
do....  thats all...

I think it messes up the whole reseller program.. and it should be called a
discount and not a reseller program...  thats all..

Zeffie...  "Get your Z's with Zeffie"  734-454-9117
Cobalt RaQ Repairs, Development, and Maintenance.
Cobalt Spam Filter, Security, Firewall, Anti Virus Products
http://www.wordassassin.com/ Wordassassin Authorized Dealer
http://www.zeffie.net/ Free pkg and rpm resources for the Cobalt user
http://www.zeffie.com/ Home of the Worlds Largest Collection of RaQ rpms