Re: [cobalt-users] Severe Security Problem Between Sites

["Christy" <cobaltlist@xxxxxxxxxxxx>]

>In Cobalt's defense -- that is the entire point of the RaQ line.
>It's a web appliance, it comes with a very precise layout, and
>Cobalt is only investing enough time/energy into supporting what
>they have setup rather than what everyone under the sun wants.
>


That would be fine, if they were supporting what they set up.

There are no real help files, no tech support, nothing.  I bought a Raq 3
recently.  I don't think I will buy another.   I have no where to turn for
reliable support.

Every time I have a question I have to spend hours and hours searching
archives and other sites looking for a answer.  Why?

I have never seen a more poorly documented software.

>If you want an easy appliance for simple hosting -- a RaQ might
>be what you're looking for.  If you want to get into a little
>more muscle, well you'll have to get dirty under the hood somewhat
>and pull out the Chevron...err O'Reilly books ;-).
>

It would be great if I could look in O'Reilly books and get the answer. They
made their Interface proprietary and it doesn't work correctly with standard
Apache and Linux changes.

So where does that leave me? Looking somewhere else for my next machine.
Cobalt better take notice.  The same types of questions a posted here and
over and over.  There is no documentation.  They better come up with some.
They will be losing out in the end.  As more and more people become
disgruntled, they talk to each other.

Someone will come up with a better mousetrap.  It will have a help file.

Christy