Re: [cobalt-users] Forwarding to external recipient

[Dennis <dkc@xxxxxxxxxxxxx>]

Alan-

This is because you do not have your DNS server setup correctly. Go to Control
Panel then to Network. The Primary and Secondary DNS servers are not setup
correctly there. If you are leasing this server you should contact your host and
ask them what the correct DNS servers are. If you are running DNS on your
machine then your Primary should be the IP of your server and the secondary of a
"real" DNS server. It can resolve local addresses because they are local and
setup correctly, but it is unable to resolve external addresses because it
cannont access a correct DNS server.

    -Dennis

Alan Stanley wrote:

> Greetings,
>
> I have a RAQ3i. For one of the name-based sites, I have set up a user
> account.
>
> Let's call the domain: domain2.com
> and the user: bob
>
> Let's also call the main domain on the machine: domain1.com
> and a user on that domain: fred
>
> Here's what I CAN do (not both at the same time, mind you):
>
> * send email to bob@xxxxxxxxxxx and have the email go into bob's mailbox
> * forward bob's mail to fred@xxxxxxxxxxx
>
> Here's what I CAN NOT do:
>
> forward bob's mail to bob's external yahoo email account: bob@xxxxxxxxx
>
> To make it simple, I'm try to set up a user account and have email to that
> user automatically forwards to their separate ISP email account. If I leave
> the forwarding box alone, all works well. If I forward the mail to a user on
> the server (doesn't matter which domain the user belongs to), it works well.
> My problem is forwarding mail sent to a user automatically to an external
> email address.
>
> If I attempt this, I can the email bounced back:
>
>    ----- The following addresses had permanent fatal errors -----
> bob@xxxxxxxxx
>     (expanded from: <bob@xxxxxxxxxxx>)
>
>    ----- Transcript of session follows -----
> 550 bob@xxxxxxxxxxxx Host unknown (Name server: yahoo.com: host not found)
>
> Any ideas why this server would not forward mail to an outside address?
> Where do I start looking?
>
> Regards,
>
>  - alan -
>
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