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Re: [cobalt-users] Support



on 2/16/00 3:24 PM, Dennis at dennis@xxxxxxxxx wrote:

> 
> Has anyone successfully gotten support from cobalt (other than the list)?
> They dont seem very responsive.

Yes, I have on several occasions.  I would, however, suggest contacting the
VAR you purchased the Cobalt equipment from as a first line of defense.
They also *should* have the ability to escalate the issue by using their
resources and see to a speedy answer to your problem.

-k