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[cobalt-users] Named dns problems RaQ3 solved with new machine (maybe)

Hi Michael,

We have now had the faulty RaQ3 machine replaced with (hopefully) a good one
by Dialtoneinternet, the NOC in charge after 3 weeks of pure, unadulterated
SHIT RaQ3 problems.

I have not yet installed the new Bind upgrade as the dns appears to be
working OK and I sure don't want to do anything that might cause
instability.

Thanks for all your promises of assistance.
No thanks for the fact that you didn't do anything anyway.
Wish I could get away with promising help to customers, then shooting up
with heroin on the weekends and forgetting them. Men are from Mars, Cobalt
support is from syringes!

PS, I bet you don't let this one get to the Cobalt users group!!!

Open an honest experiences! Ring me and I'll tell you the good and the
bad......
Dean Westbury  ----  CEO  ----  HOST SERVERS
Australia  ----  http://www.host-servers.net.au  ph: 0417 391910
International  ----  http://www.host-servers.net  ph: 1-877-548-9724

----- Original Message -----
From: Michael Higuchi <support-nam@xxxxxxxxxxxxx>
To: <support@xxxxxxxxxxxxxxxx>
Sent: Saturday, 15 January 2000 11:14
Subject: Re: Overload CPU crashing RaQ3 (PR#14085)


> Dean,
>
> If you look on our download page for the RaQ3
>
>      http://www.cobalt.com/support/download/raq3.eng.html
>
> The security update 1.1 updates the version of BIND from 8.2.2-P3 to
8.2.2-P5.
>
> Hope this helps.
>
> -Mike H
>
>
> > Hello Michael,
> >
> > I've continually telephoned the support number and receive a message
telling
> > they will call back.  This has not happend.
> >
> > Anyway, I have discovered that Cobalt installed Bind version BIND is
> > 8.2.2-P3 which is buggy according to http://www.isc.org/products/BIND/
and
> > the problems reported with my RaQ3 are associated with this bug.
> >
> > A Named status report from the server reads:
> >
> > named 8.2.2-P3 Thu Nov 11 00:04:50 EST 1999
> > root@xxxxxxxxxxxxxxxxxxxxxx:/usr/sr
> > c/bs/BUILD/bind-8.2.2_P3/src/bin/named
> > number of zones allocated: 64
> > debug level: 0
> > xfers running: 0
> > xfers deferred: 0
> > soa queries in progress: 0
> > query logging is OFF
> > server is DONE priming
> > server IS NOT loading its configuration
> >
> > Obviously it is not loading the configuration file and thus not
performing
> > zone transfers.  This leads me to believe that the SMTP is not being
able to
> > resolve host names correctly and explains why it only stays "up" after
> > restarting named.  Eventually the huge amount of queued mail crashes
first
> > the SMTP and then the entire machine.
> >
> > Once again Michael, the bug report from ISC says:
> >
> > If you are running a version of BIND prior to 8.2.2 patchlevel 3, we
> > recommend you upgrade to the current version for security reasons. If
you
> > are running BIND 8.2.2-P3, and compiled it yourself, we recommend you
> > upgrade to 8.2.2-P5 to correct a named-xfer problem. If your
vendor-provided
> > BIND is 8.2.2-P3, you should consult their documentation and confirm
that
> > the named-xfer bug has been patched.
> >
> > Since this is the case, I polietly request that Cobalt correct the
problem
> > for which is disabling our business.
> >
> > Respectfully,
> >
> > Dean Westbury  ----  CEO  ----  HOST SERVERS
> > Australia  ----  http://www.host-servers.net.au  ph: 0417 391910
> > International  ----  http://www.host-servers.net  ph: 1-877-548-9724
> >
> > ----- Original Message -----
> > From: Michael Higuchi <support-nam@xxxxxxxxxxxxx>
> > To: <host-servers@xxxxxxxxxxxxxxxx>
> > Sent: Tuesday, 11 January 2000 08:11
> > Subject: Re: Overload CPU crashing RaQ3 (PR#14085)
> >
> >
> >> Dean,
> >>
> >> In order for us to help you with this issue in a more expedient manner,
> > please
> >> call 650-623-2679.
> >>
> >> -Mike H
> >>
> >>
> >> >
> >> > Name: Dean Westbury
> >> > SERIAL:
> >> > MAC ADDR:  00:10:E0:00:B1:B3
> >> > Hi folks,
> >> >
> >> > I have some serious problems here which have my RaQ3 crashing every
36 -
> > 48
> >> > hours. This is what I find in the messages log.
> >> >
> >> > Jan 10 03:58:05 ns named[440]: ns_req: sendto([216.87.208.203].3480):
> > Resource
> >> t
> >> > emporarily unavailable
> >> > Jan 10 03:58:22 ns named[440]: ns_req: sendto([216.200.145.40].1604):
> > Resource
> >> t
> >> > emporarily unavailable Jan 10 23:00:06 ns in.qpopper[28318]:
> >> > Active_Monitor_69@localhost: -ERR POP EOF
> >> > received
> >> > Jan 10 03:59:06 ns telnetd[28321]: ttloop:  read: Broken pipe
> >> >
> >> > I\'ve checked the cobalt users email group.
> >> >
> >> > Thanks,
> >> >
> >> > ------------------------------------------------------------
> >> Michael Higuchi                   mailto:support@xxxxxxxxxxxxx
> >> Tech Support Engineer         http://www.cobaltnet.com/support
> >>
> >> Cobalt Networks, Inc.
> >> 555 Ellis Street                           voice  650.930.2500
> >> Mountain View, CA 94043                      fax  650.930.2501
> >>
> >
> > ------------------------------------------------------------
> Michael Higuchi                   mailto:support@xxxxxxxxxxxxx
> Tech Support Engineer         http://www.cobaltnet.com/support
>
> Cobalt Networks, Inc.
> 555 Ellis Street                           voice  650.930.2500
> Mountain View, CA 94043                      fax  650.930.2501
>