Yes, I
am not happy with Cobalt tech support or their customer service group when you
contact them. But I am happy that an engineer from Cobalt took a look at my
problem and fixed it. He responded to me from this list. That does tell me
that someone from Cobalt is also looking at this list, and is doing something,
maybe on a random basis, maybe regularly. That I can’t
answer.
-----Original
Message-----
From:
cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of
fred@xxxxxxxxxxxxxxxx
Sent: Saturday, November 27, 1999 10:54
PM
To:
cobalt-users@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-users] Re: [Cobalt]
Raq3 feature - fix for raq2?
So
Kevin,
What you are really saying is that you are also
unhappy with Cobalt's support.
Fred
Kevin wrote:
This is one reason I try and only use
Cobalt supported programs. Instance -
I installed the 2.0 Patch, I
installed Cobalt's SSL program. It took some
FrontPage features away; no
users under the main domain could connect to the
RAQ with FrontPage. They
finally looked at it since it was their program and
found a problem. They
also released a patch to fix the problem. But I can't
always use Cobalt's
programs.
A
new problem for me, that I hope someone can answer here:
I installed Open
Shop that someone posted to this list. It works Fine,
except when I enable
the SSL server I get an error, file not found;
/home/httpd/openserver
How
can I get the SSL on the RAQ to redirect, or allow other users or
programs
to work? I would think it would be an alias of some sort, but I
don't know
how to configure it. The actual files are under a different
directory that
it needs to go to, but the SSL I think goes to /home/httpd.
Can
anyone help with this one?
Thanks
Kevin
owner@xxxxxxxxxxxxx
-----Original Message-----
From:
cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On
Behalf Of
fred@xxxxxxxxxxxxxxxx
Sent: Saturday, November 27, 1999 9:10
PM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-users] Re:
[Cobalt] Raq3 feature - fix for raq2?
Well
said Larry.
That
was my point, and you said it better that I did.
Fred
Taub
Resource Team, inc.
Service wrote:
>
Will,
>
> I understand the need for a "fixed featureset", but
the problem is in the
> less than willingness of Cobalt in its overall
support. Maybe Cobalt
should
> consider changing the "fixed
featureset" based on user's comments,
requests,
> and problems.
I've gotten the impression from Cobalt, that they'd really
> rather not
have you on the other end of the phone. We don't support that
> feature
can we help you with anything else thank you for calling cobalt
and
> have a nice day.
>
> At this point, I don't even call
Cobalt, I go to this mailing list first.
Is
> it a good product -
sure. Would I buy more or recommend to clients -
> doubtfull. I can't
recommend a product with an attitude like Cobalt has
> shown. I need a
company that intends on standing behind its products; not
> just
bringing out new hardware platforms.
>
> I'm not sure how many
people agree with me, but it'd be interestiong to
> know.
>
> Larry Frank
> Expert Consulting, LLC
>
>
-----Original Message-----
> From: cobalt-users-admin@xxxxxxxxxxxxxxx
> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On
Behalf Of Will DeHaan
> Sent: Wednesday, November 24, 1999 3:09 PM
> To: cobalt-users@xxxxxxxxxxxxx
> Subject: [cobalt-users] Re:
[Cobalt] Raq3 feature - fix for raq2?
>
> Hi,
>
>
First the technical bits... The RaQ 3i enforces per-site bandwidth
> between all outbound services, not just Apache, this includes
oddities
> like email attachements which are often pretty big.
The bandwidth
> management built into the RaQ 3i will restrict data
transfers to the set
> bandwidth(s), while mod_throttle will always
serve web requests at
> maximum bandwidth but with an initial imposed
delay--The delay is meant
> to bring the average bandwidth down to
prescribed levels while actually
> answering the web request at full
bandwidth. mod_throttle is simplistic
> but makes sense if your
server is used primarily for web files that are
> on average less than
~64kB.
>
> Fred, regarding Cobalt's tech support, they can
provide the best support
> to all our customers by supporting a fixed
featureset. Of course you can
> do absolutely anything you want with a
Cobalt server, it's linux, but
> for Cobalt tech support to be
effective, they have to support the
> appliance featureset only.
Call LinuxCare, those guys are great at
> helping you add databases or
other features that are not automatically
> configured in the appliance
you bought.
>
>
-- Will
>
> "fred@xxxxxxxxxxxxxxxx" wrote:
> >
> > I would buy a RAQ3, but only Cobalt would start supporting their
products
> > better. I am tired of calling them and hearing
comments such as 'I'm
> sorry, we
> > didn't think anyone
would want to use standard Linux features like that,
> so we
>
> wont support it.'
> >
> > Fred Taub
> >
Resource Team, inc.
> > fred@xxxxxxxxxxxxxxxx
> >
>
> Larry Frank wrote:
> >
> > > I asked cobalt, and
they said no, they have no intentions of offering
an
> > >
upgrade. "if you want the feautures, buy a Raq3".
> > >
>
> > Larry
> > >
> > > -----Original
Message-----
> > > From: owner-cobalt-users@xxxxxxxxxxxxx
> > > [mailto:owner-cobalt-users@xxxxxxxxxxxxx]On
Behalf Of Michele Watson
> > > Sent: Tuesday, November 16, 1999
11:07 PM
> > > To: cobalt-users@xxxxxxxxxxxxx
> > >
Subject: [Cobalt] Raq3 feature - fix for raq2?
> > >
>
> > Does anyone know if there currently is a patch for the raq2,
> > > which will allow bandwidth to be set for virtual sites?
> > >
> > > That is a new feature on the raq3, and I
would love to see a package
> > > for the raq2 offering this.
> > >
> > > Thanks
> > > Michele
> > >
>
>
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>
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