[cobalt-developers] Server Co-Location

["Studds McButt" <studds@xxxxxxxxxxxx>]

Thanks to everyone who replied to my earlier post asking for input about
raqport. The postings at cobalt-users were overwhelmingly negative, but
they identified a specific problem which I think I can resolve in
advance with raqport. The gist of the thread was that raqport routinely
backorders machines and take a month or more to ship, but charge the
customer's credit card at the time of the order. They are also
reportedly evasive about shipping dates. The responses to this list were
positive, so I'm going to proceed to try to make a deal, with
appropriate assurances.
Ken 

-----Original Message-----
From: cobalt-developers-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-developers-admin@xxxxxxxxxxxxxxx] On Behalf Of David
Lucas
Sent: Friday, August 08, 2003 12:53 PM
To: cobalt-developers@xxxxxxxxxxxxxxx
Subject: RE: [cobalt-developers] Server Co-Location


check the users list.  Over the last 8 months there are over 70 posts 
dealing with raqport
I could forward you a few if you need


At 11:34 AM 8/7/2003, you wrote:
>Thanks Jon. After an extensive search of providers of co-location 
>services in Ontario, we found none that could offer adequate bandwith 
>at a competitive price, let alone raq-specific service. We use only 
>about 25 GB of transfers a month, but we need burstable bandwidth, 
>which raqport offers. Also, we prefer to deal with a Cobalt specialist,

>and we need 24/7/365 reboots. Cobaltracks is very price competitive but

>offers no telephone service. They take several hours to respond to an 
>on-line trouble ticket and that's when their ticket interface is 
>actually working. There is no service at all on Sundays. The raqs 
>themselves have never failed, but we have had repeated connectivity 
>problems. We have been running a pair of mirrored Raq4s at cobaltracks,

>but have now come to the conclusion that preventing hacker attacks has 
>displaced hardware failure as the principal threat to our business. 
>Therefore, we want the raq550-specific security services that raqport 
>offers. They have offered us a competivie package and our only concern 
>is that we know nothing about the company, and they offer no details on

>their website. We're looking for a long-term relationship and we would 
>prefer to know who we were dealing with. Ken
>
>
>
>-----Original Message-----
>From: cobalt-developers-admin@xxxxxxxxxxxxxxx
>[mailto:cobalt-developers-admin@xxxxxxxxxxxxxxx] On Behalf Of Ontario 
>Web System Administrator
>Sent: Friday, August 08, 2003 11:52 AM
>To: cobalt-developers@xxxxxxxxxxxxxxx
>Subject: Re: [cobalt-developers] Server Co-Location
>
>
>Hi Ken,
>I do not know much about raqport other then I have seen them on the net

>for a few years.
>
>I am just wonder why you do not just upgrade your Raq you have now to a

>550?
>
>There are also many good colocate facilities here right in Ontario. " 
>Not trying to take away from Raqport "
>
>We have just opened a new data center with Digital Networks in 
>Smithfalls that is working out really well.
>
>PS: for reference ....I am just located in Brockville Area
>
>--
>Best Regards, Jon
>
>System Administrator & Lead Developer
>< http://www.ontarioweb.ca > 1-866-209-0349
>< hostmaster@xxxxxxxxxxxxx >
>
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>----- Original Message -----
>From: "Studds McButt" <studds@xxxxxxxxxxxx>
>To: <cobalt-developers@xxxxxxxxxxxxxxx>
>Sent: Thursday, August 07, 2003 11:18 AM
>Subject: [cobalt-developers] Server Co-Location
>
>
> > Has anyone had experience with raqport?
> >
> > We are considering moving from cobaltracks (Visual Link) where we 
> > have
>
> > a raq4i, to raqport and upgrading to a raq550 at the same time.
> >
> > The purpose of the move is to get better service, mainly telephone 
> > requests for reboots, software installations and automatic security 
> > upgrades.
> >
> > We plan to buy the 550 from raqport and co-locate it there. But I 
> > can't find any background information on the company.
> >
> > Any information -- good or bad -- would be helpful.
> >
> > Thanks
> >
> > Ken Waldie
> > The Media Works
> > Kingston, Canada
> >
> >
> > _______________________________________________
> > cobalt-developers mailing list cobalt-developers@xxxxxxxxxxxxxxx 
> > http://list.cobalt.com/mailman/listinfo/cobalt-developers
> >
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