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Re: [cobalt-users] Unknown user account



Jason,

In your message you wrote that your MX record is mail.act.republic.org.au 

I did a dig on that address and turned up these name servers

oldent.powerup.com.au. [203.2.122.69] [TTL=1800]
galileo.powerup.com.au. [203.2.122.68] [TTL=1800]

Neither name server is returning a vaild SOA.....can't find the domain


----- Original Message ----- 
From: "Jason Camp" <bossacobalt01@xxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Tuesday, January 27, 2004 10:35 PM
Subject: [cobalt-users] Unknown user account


> Hi,
> 
> I have been searching for the last 2 days for the
> solution in our current mail set-up. We have 2 boxes,
> box1 and box2. 
> 
> - box1 ip is 203.XX.XX.160 (www.myothercompany.net) 
> - box2 ip is 203.XX.XX.180 (www.mycompany.com)
> - We are currently hosting www.myclientdomain.com in
> box1
> - box2 is acting as our dns server. I have
> configured dns setting for myclientdomain.com 
> 
> myclientdomain.com --> 203.XX.XX.160 (A
> record)
> mail.myclientdomain.com --> 203.XX.XX.160 (A
> record)
> www.myclientdomain.com --> 203.XX.XX.160 (A
> record)
> myclientdomain.com --> mail.act.republic.org.au 
> (MX record)
> 
> - In the email setting in box2 I have configured the
> ff:
> 
> Relay for the ff Hosts/Domain 
> 203.XX.XX.180
> 203.XX.XX.160
> 
> Host/Domain Aliases 
> www.mycompany.com.au
> www.myothercompany.net.au
> myclientdomain.com
> 
> - box1 and box2 both have sendmail configured.
> - I have added the user account ronaldo9 to
> myclientdomain.com domain
> :
> :
> My SMTP server is mail.mycompany.com
> When I try to send a mail to
> ronaldo9@xxxxxxxxxxxxxxxxxx it gives the Unknown user
> error message. The detail error message is 
> 
> The message could not be sent because one of the
> recipients was rejected by the server. The rejected
> e-mail address was 'ronaldo9@xxxxxxxxxxxxxxxxxx'. 
> Subject 'test', Account: 'jason mycompany.com',
> Server: 'mail.mycompany.com', 
> Protocol: SMTP, Server Response: '550 5.1.1
> <ronaldo9@xxxxxxxxxxxxxxxxxx>... User unknown', Port:
> 25, Secure(SSL): No, Server Error: 550, Error Number:
> 0x800CCC79
> 
> 
> Pls could someone explain to me why am i receiving
> this error. Any solultion would be appreciated .
> 
> 
> 
> 
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