RE: [cobalt-users] RAQ4i : webserver down

["Liam Delahunty" <lists@xxxxxxxxxxxxxxxxx>]

Crocket Sent: 16 December 2003 10:29

>It seems more harm is done than I thought.
>While the sites are all up and running again, some clients reported me that
>some user accounts can't fetch their email anymore. Most do, but some
don't.
>The user is still displayed in the gui with the correct info, the correct
>aliases etc.
>When they try to fetch their email or log in with openwebmail they get an
>error : user does not exist.
>I added an alias to a user that can't login and it's added in the list but
>the error remains.
>I looked in /etc/mail/virtusertable and the record is present.
>Any ideas ? Delete and recreate the account ?

As root try running meta-verify -uv and see what results you get.

On my RAQ I have passwd- and shadow- files too so you could also try a
diff /etc/passwd /etc/passwd-
 and
diff /etc/shadow /etc/shadow-
to see if the original file has been butchered but the backup version (as
far as I understand it) is okay.

Obviously if replacing do backup first. Any offline backups?

You could also try going into the GUI for a bad account and just resave it
and see if that helps. Perhaps change the password...

Kind regards, Liam Delahunty, Mega Products Limited