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Re: [cobalt-users] network cannot find my server



When I try to dig irishseafood.com, I get this response (I xxx'd out the 
DNS):
------------------
Dig irishseafood.com @xxx.xxx.xxx.xxx ...
Non-authoritative answer
Recursive queries supported by this server
 Query for irishseafood.com  type=255 class=1
Malformed name in RR
-------------------

Check your DNS setup at:

ns.achieve-it.com 212.67.197.38
ns2.achieve-it.com 212.67.197.39

To see if you have something set up incorrectly.

I am able to get to the web site.



On Mon, 3 Nov 2003 16:36:31 -0000, Achieve IT wrote
> Hello,
> There is a company for whom I do some work every so often. However 
> in the past 2 weeks this organisation has not been able to reach any 
> of  the websites that are hosted on my server. They receive a page 
> which states:
> 
> "10060 - Connection timeout
> Internet Security and Acceleration Server
> 
> ---------------------------------------------------------------------------
-
> ----
> 
> Technical Information (for support personnel)
> 
> Background:
> The gateway could not receive a timely response from the Web site 
> you are trying to access. This might indicate that the network is 
> congested, or that the Web site is experiencing technical 
> difficulties. "
> 
> My server seems to be operating fine. When I ping 212.67.197.38 from
> www.network-tools.com . I get "Average time over 10 pings: 151.6 ms"
> 
> However, when the company above pings from there own network the 
> result is:
> 
> "
> C:\>tracert www.irishseafood.com
> 
> Tracing route to www.irishseafood.com  [212.67.197.38] over a 
> maximum of 30 hops:
> 
>  1   <10 ms   <10 ms   <10 ms  10.1.2.250
>  2   <10 ms   <10 ms   <10 ms  10.1.2.254
>  3   <10 ms   <10 ms   <10 ms  193.120.40.1
>  4   <10 ms    15 ms   <10 ms  serial6-5-0.cr001.ddm.esat.net
> [193.120.8.121]
>  5    32 ms    31 ms    15 ms  ge0-0-0.core002.ddm.esat.net [193.95.138.11]
>  6   <10 ms    16 ms   <10 ms  pos2-0.core002.cwt.esat.net [193.95.131.33]
>  7    94 ms    16 ms   328 ms  pos2-0.br001.inex.esat.net [193.95.131.6]
>  8   <10 ms    16 ms    15 ms  fe0-0-brian.DUB.router.COLT.net
> [193.1.208.204]
>  9    15 ms    32 ms    31 ms  p5-0-0.bhx-1.bir.bir.UK.COLT.NET
> [213.86.64.10]
> 10    31 ms    31 ms    31 ms
> cust-BHX-BHX-T3P060104-s1-1-1-1.bhx-1.bir.bir.UKCOLT.NET [213.86.95.74]
> 11   531 ms   578 ms   157 ms  212.67.210.238
> 12     *        *        *     Request timed out.
> 13     *        *        *     Request timed out.
> 14     *        *        *     Request timed out.
> 15     *        *        *     Request timed out.
> 16     *        *        *     Request timed out.
> 17     *        *        *     Request timed out.
> 18     *        *        *     Request timed out.
> "
> 
> Any ideas?
> 
> Thanks,
> Declan.
> 
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Thank You,

Glenn