Re: [cobalt-users] Email Problem - No sending or receiving and Negative Length message

[Gerald Waugh <gwaugh@xxxxxxxxxxxxxxxxxxxxxxx>]

On Tue, 30 Sep 2003, Jimi Begbaaji wrote:
> I hope someone can point me in the right direction with this problem.
>
> Emails have not been arriving at any of their destinations on one of my
> cobalt raq servers.  Similarly, test emails sent out from sites hosted
> on this server are not getting to their destination.   No sending or
> receiving.  This started some time last night but I never realised until
> emails expected this morning never came through.  It soon became
> apparent that emails being sent were also not going through.  I have
> been using OpenWebMail to both send and receive email.
>
> Last night, a "near to quota" message arrived at one of the user names
> of a site hosted on the server.  However, it is impossible to delete
> anything from the sent folder of that username as there are two sent
> emails with large attachments (a botched attempt at sending them) there
> reporting a negative length and affecting the whole of the storage
> reporting for that Sent folder.
>
> I get this message when I try to view the two emails with negative
> length files.
>
> "Software error:
> Negative length at /home/openwebmail/cgi-bin/openwebmail/maildb.pl line
> 889.
>
> For help, please send mail to the webmaster (admin), giving this error
> message and the time and date of the error. (the time and date of this
> is literally 12.41 hours on September 30 but it has been like that for a
> while)."

You may have to delete that users mail

Gerald
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