Re: [cobalt-users] Weird E-Mail Locking Issue

["Dave - Technical Support" <dave@xxxxxxxxxxx>]

> I just delete the .user.pop file in /var/spool/mail/ but beware that you
> will often get a corrupted mail drop doing this and then the user looses
all
> the mail they haven't yet downloaded.

You can actually fix the mail drop by just deleting the white space out of
the mbox file. You'll normally lose the first message, but the rest will be
fine.

Dave
----- Original Message ----- 
From: "Ryan Howe" <ryan@xxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Thursday, September 25, 2003 11:09 AM
Subject: RE: [cobalt-users] Weird E-Mail Locking Issue


> We have found that this happens when the user interrupts the mail
download.
> I just delete the .user.pop file in /var/spool/mail/ but beware that you
> will often get a corrupted mail drop doing this and then the user looses
all
> the mail they haven't yet downloaded.
>
> Ryan
>
> -----Original Message-----
> From: cobalt-users-admin@xxxxxxxxxxxxxxx
> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Chuck Lewis
> Sent: Thursday, September 25, 2003 10:52 AM
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: RE: [cobalt-users] Weird E-Mail Locking Issue
>
>
> Dave,
>
> I am having the SAME problem with a user and I went so far as to delete
the
> account in Microsoft Outlook (because that is of course where I first
> expected the problem to be <BG>) and then recreated it. Then I did the
same
> thing on our Qube 3 and they still got the error. So I created a "temp"
> account to test that it definitely was not Microsoft and that works fine.
> That was almost a week ago and I had spaced it until I saw this so that
> "certain amount of time" must be a doozie :-)
>
> Is it safe to just delete this file ?
>
> Thanks,
>
> Chuck
>
>
> -----Original Message-----
> From: cobalt-users-admin@xxxxxxxxxxxxxxx
> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of Dave - Technical
> Support
> Sent: Thursday, September 25, 2003 9:04 AM
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: Re: [cobalt-users] Weird E-Mail Locking Issue
>
> Try using ls -a That will show you all the hidden files in the folder.
I've
> noticed this happens if a person is in the middle of downloading their
email
> and then cancels the download. The server creates this lock file and wont
> let them back in a for a few minutes. I believe the file does get deleted
> after a certain amount of time. Hope this helps.
>
> Dave
> ----- Original Message -----
> From: "Mike Arsenault" <mikea@xxxxxxxxx>
> To: <cobalt-users@xxxxxxxxxxxxxxx>
> Sent: Thursday, September 25, 2003 9:50 AM
> Subject: [cobalt-users] Weird E-Mail Locking Issue
>
>
> > This has been covered in the mailing list before, but I swear I could
not
> > implement any of the solutions previously provided!
> >
> > Here is the problem we are having:
> >
> > We are getting this error message for a particular user of our e-mail
> > services on a RaQ4 server:
> >
> > "The server for account userX@xxxxxxxxxx returned the error '[IN-USE]
> > /var/spool/mail/.userX.pop lock busy! Is there another session active?
> (11)'
> > Your username/pasword or security settings may be incorrect."
> >
> > The user is connecting to the mail server using Microsoft Entourage for
> Mac.
> > I have tried going on the mail server directly using telnet, but I
cannot
> > for the life of me find the '.userX.pop' file! There is a file merely
> named
> > 'userX' in the /var/spool/mail/ directory, but I was loathe to just out
> and
> > out delete it until I knew if that was this user's actual account file
or
> > just a locking file.
> >
> > I am a Linux novice, so maybe there is just some switch I am miising on
> the
> > 'ls' command to find this file? It's a bit strange regardless...
> >
> > Thanks in advance!
> >
> > Mike Arsenault
> >
> > _____________________________________
> > cobalt-users mailing list
> > cobalt-users@xxxxxxxxxxxxxxx
> > To subscribe/unsubscribe, or to SEARCH THE ARCHIVES, go to:
> > http://list.cobalt.com/mailman/listinfo/cobalt-users
>
> _____________________________________
> cobalt-users mailing list
> cobalt-users@xxxxxxxxxxxxxxx
> To subscribe/unsubscribe, or to SEARCH THE ARCHIVES, go to:
> http://list.cobalt.com/mailman/listinfo/cobalt-users
>
> _____________________________________
> cobalt-users mailing list
> cobalt-users@xxxxxxxxxxxxxxx
> To subscribe/unsubscribe, or to SEARCH THE ARCHIVES, go to:
> http://list.cobalt.com/mailman/listinfo/cobalt-users
>
> _____________________________________
> cobalt-users mailing list
> cobalt-users@xxxxxxxxxxxxxxx
> To subscribe/unsubscribe, or to SEARCH THE ARCHIVES, go to:
> http://list.cobalt.com/mailman/listinfo/cobalt-users