RE: [cobalt-users] smtp not responding

["Paul Shuttleworth" <paul@xxxxxxxxxxxxxx>]

> -----Original Message-----
> From: cobalt-users-admin@xxxxxxxxxxxxxxx
> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Kathy Vieira
> Sent: 21 August 2003 17:10
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: [cobalt-users] smtp not responding
>
>
> Can someone help me out.. i'm not sure exactly what to do as i'm new at
> this:
>
> The Simple Mail Transfer Protocol (SMTP) Server has not been responding
> since Thu 21 Aug 2003 11:45:15 AM EDT.
>
>
> The SMTP (mail) server appears to be down.  The mail server may
> shut itself
> down temporarily under extreme load, so you should also check the CPU load
> on the server.  If the load does not appear to be the problem, try turning
> mail service off and then on within the Cobalt server Control Panel to see
> if
> this corrects the problem.  If not, try rebooting the server itself.  If
> this
> still does not correct the problem, contact Cobalt Technical Support
>
> A reboot did not work.


Do you have command line access to the box via telnet or better stil SSH ?

If not you need to get that working before anyone can help.


Cheers

Paul.