RE: [cobalt-users] Post restore problems

["Ligard, Vidar" <vligard@xxxxxxxxx>]

*****************************************
Vidar Ligard
RHEMA Bible Church - Computer Information Systems
918 258 1588 x2490
*****************************************


> -----Original Message-----
> From: Steve White [mailto:swhite@xxxxxxxx] 
> Sent: Tuesday, August 19, 2003 1:16 PM
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: [cobalt-users] Post restore problems
> 
> 
> Hello,
> 
> I originally sent this message a little over a week ago.  I'm 
> resending it in case anyone missed it or someone who can help 
> me recently subed to this list.
> 
> Our RaQ4 was cracked (and content replaced with something in 
> an unknown Eastern European language ;-) and severely broken. 
>  I performed a full reinstall of the Cobalt RaQ4 system from 
> CD-ROM, installed all current patches and performed a manual 
> restore (as opposed to restoring via the GUI, which didn't 
> work the first two times I attempted this) from the 
> appropriate .raq file.
> 
> Since doing so all the system's web sites are responding 
> properly, email is being accepted into all of the domains on 
> the system (although some customers are complaining that they 
> can't currently retreive their email via POP3 as they used 
> to) but when I try to enter Site Management in the GUI I 
> receive the following in my browser:
> 
>  Forbidden
> You do not have permission to access the requested file on 
> this server.
> 
>  When I look at /usr/admserv/html/.cobalt/siteManage at the 
> command line the permissions I see are lrwxrwxrwx on all 
> files and these links are for the appropriate IP address of 
> each site and linking to the site's number in 
> /usr/admserv/html/.cobalt/siteManage/siteXX.  Ie. I see the 
> following (x.x.x.x being the site's IP address):
> 
>  lrwxrwxrwx    1 root     root           43 Aug 10 06:12 x.x.x.x ->
> /usr/admserv/html/.cobalt/siteManage/site21

You are looking at the permissions on the soft link, which is _always_ lrwxrwxrwx.
Do an ls -l on the actual file/directory the link is pointing to, not the link itself to see the real permissions.
Ls -l /usr/admserv/html/.cobalt/siteManage/site21
It could well be that these permissions weren't restored properly when you restored from backup.
Vidar
> 
>  Also, when I send email to an account I use for testing with 
> a forwarding in place the message does go out and I receive 
> it correctly.  When I test by sending to a customer's email 
> address on this system and I watch the log file and mail 
> spool file the message is indeed received and waiting to be POP'ed.
> 
> So far (I haven't looked at all sites, since there are 
> hundreds) the site numbers do indeed correspond with the 
> proper site name and IP address.
> 
> I have subsequently run fixsite.pl followed by meta-verify.pl 
> which reports all sites OK.
> 
> Does anyone have any thoughts on:
> 
> 1) no GUI access to Site Management
> 2) some customers have complained of not being able to POP their email
> 
> If seeing any log results or config file data would help you 
> help me I'll be happy to oblige.
> 
> Regards,
> 
> Steve
> 
> _____________________________________
> cobalt-users mailing list
> cobalt-users@xxxxxxxxxxxxxxx
> To subscribe/unsubscribe, or to SEARCH THE ARCHIVES, go to: 
> http://list.cobalt.com/mailman/listinfo/cobalt> -users
>