RE: [cobalt-users] RaQ550 UNKNOWN ERROR DURING CREATE

["Tolentino, Elmer" <etolentino@xxxxxxxxx>]

> -----Original Message-----
> From: Rusty Waybrant [mailto:rwaybrant@xxxxxxxxxxxxx]
> Sent: Thursday, August 14, 2003 2:22 PM
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: [cobalt-users] RaQ550 UNKNOWN ERROR DURING CREATE
> 
> 
> I have already searched, and read the "Cannot Create Users or email
> Alias's all of the Sudden on a RAQ550" thread from archives...
> 
> I looked into the virtusertable, that the thread was dominated by, but
> it is fine and no errors on makemap, and nothing else weird within the
> file??? Could this issue be caused by anything else?
> 

any duplicates in any of the sendmail related files, including access,
aliases, etc. could cause this.

> Some past history on this box:
> 1) box is purchased, patched, and sent to datacenter and setup
> 2) CMU RaQ4->RaQ550, and server comes into production
> 3) box was rebooting sparatically with the c7 version kernel
> 4) call Sun, boot from ROM to stabilize production server
> 5) Harddrive failure, yeah RAID!!! No sites are down
> 6) Harddrive replaced few days later
> 7) Have NOT patched for c9 kernel, yet
> 
> I might not be able to find out what was the last thing done before
this
> broke, as we have a team of support that help customers... Or when
this
> happened within the steps above? Obviously after 2, and I got first
> report of this issue just before 5 (HDD failure), which is about a
> month's time.
> 
> Error Logs:
> Aug 14 15:16:55 cobalt13 cced(smd)[23938]: client 6:[15:28800]: CREATE
> "User" "fullName" "=" "Test User" "capLevels" "=" "" "sortName" "=" ""
> "volume" "=" "/home" "description" "=" "" "name" "=" "dumuser"
> "password" "=" xxx "stylePreference" "=" "trueBlue" "site" "="
"site87"
> "enabled" "=" "1" "localePreference" "=" "browser"
> Aug 14 15:16:55 cobalt13 cced(smd)[23938]: client 6:[15:28800]: CREATE
> User failed (-7)
> 
> But not finding anything else in logs
> 
> Is this caused by running off of ROM-kernel? So, would updating to
> newest c9 version would resolve? The issues with c7 kernel completely
> resolved with c9? OS restore as last resort?
> 

C9 is fine with me. Never updated with C7 though.  C9 supposedly fixed
issues with C6/C7 kernels.  OS restore is always last resort. If you
have spare server do Raqbackup and CMU to see if you can create users
after.

> Rusty Waybrant
> rwaybrant@xxxxxxxxxxxxx
> 
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