Re: [cobalt-users] Re: Raq4 admin gui files gone

["Ken Marcus -Precision Web Hosting" <ken@xxxxxxxxxxxxxxxx>]

> > Message: 5
> > From: "Robbert Hamburg" <cobalt@xxxxxxxxxxxxxxxxx>
> > To: cobalt-users@xxxxxxxxxxxxxxx
> > Subject: Re: [cobalt-users] Raq4 admin gui files gone
> > Date: Tue, 12 Aug 2003 08:14:25 +0100
> > Reply-To: cobalt-users@xxxxxxxxxxxxxxx
> >
> > On Mon, 11 Aug 2003 23:44:37 -0400 (EDT), Rob Prince wrote
> >> This is a strange problem; I appreciate in advance any help I can
> >> get. I have looked in the archives and googled all I can to no avail.
> >>
> >> My admin gui (control panel) started working sluggishly last week; it
> >> worked this way for several days. Then, one day it stopped working
> >> entirely; I get a "Page cannot be displayed" error in IE.
> >>
> >> If I look in /home/log/httpd/adm_error, I see this error:
> >>
> >> [error] [client ip address] File does not exist:
> >> /usr/admserv/html/.cobalt/sysManage/index.html.
> >>
> >> If I look at the directory structure of my Raq4, there is no
> >> sysManage sub-directory. The only directory under .cobalt is
> >> siteManage. The closest full path related to the path listed in the
> >> error message above is:
> >>
> >> /usr/admserv/html/.cobalt/siteManage/home/index.html
> >>
> >> The full directory listing of
> >> /usr/admserv/html/.cobalt/siteManage/home:
> >>
> >> [root /usr/admserv/html/.cobalt/siteManage/home]
> >> # ll
> >
> > Any other difficulties ? Do you have chkrootkit running ? Any clues from
> >  there ?
>
> No other known difficulties. The box serves some light duty sites and
> squirrelmail/imap for several users. I used the latest chkrootkit after
> this happened and it reported no problems. Sorry for not mentioning this.
>
> > Spikes in datatraffic ?
>
> I do not think so, but to be honest, I am not sure how to check this
> definitively. I am new to sysadmin (can you tell? :)
>
> > Do you have a access to a working box ??
>
> I do not have access to any other server.
>
> > If so scp all the needed files to the non working box. See if that makes
> > a  difference. First of all make a backup of your server right away,
> > only a SSH  shell is needed. (Dont make use of the standard cobalt back
> > up as that is not  going to work when doing a restore. )
>
> I am going to use raqbackup.sh to make a backup.
>
> > Let me know wheter it works out.
> >
> > Robbert
>
> Thanks a lot for your help. Do you know where I could get copies of the
> correct files? My server is with Rackshack, and they are not being very
> helpful with this (though in general I love their service and would
> recommend them...).
>
> =Rob
>

Rob,

I put a copy of all the files contained in the
/usr/admserv/html/.cobalt/sysManage directory
at the url below:
http://raq55.dnssys.com/sysmanage.tgz

Just SSH to your server
then
cd /usr/admserv/html/.cobalt/sysManage/
wget http://raq55.dnssys.com/sysmanage.tgz
tar xzvpf sysmanage.tgz

That should do it.

Ken Marcus
Precision Web Hosting
ken@xxxxxxxxxxxxxxxx
www.precisionweb.net