[cobalt-users] Re: Raq4 admin gui files gone

["Rob Prince" <rob@xxxxxxxxxxxx>]

> Message: 5
> From: "Robbert Hamburg" <cobalt@xxxxxxxxxxxxxxxxx>
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: Re: [cobalt-users] Raq4 admin gui files gone
> Date: Tue, 12 Aug 2003 08:14:25 +0100
> Reply-To: cobalt-users@xxxxxxxxxxxxxxx
>
> On Mon, 11 Aug 2003 23:44:37 -0400 (EDT), Rob Prince wrote
>> This is a strange problem; I appreciate in advance any help I can
>> get. I have looked in the archives and googled all I can to no avail.
>>
>> My admin gui (control panel) started working sluggishly last week; it
>> worked this way for several days. Then, one day it stopped working
>> entirely; I get a "Page cannot be displayed" error in IE.
>>
>> If I look in /home/log/httpd/adm_error, I see this error:
>>
>> [error] [client ip address] File does not exist:
>> /usr/admserv/html/.cobalt/sysManage/index.html.
>>
>> If I look at the directory structure of my Raq4, there is no
>> sysManage sub-directory. The only directory under .cobalt is
>> siteManage. The closest full path related to the path listed in the
>> error message above is:
>>
>> /usr/admserv/html/.cobalt/siteManage/home/index.html
>>
>> The full directory listing of
>> /usr/admserv/html/.cobalt/siteManage/home:
>>
>> [root /usr/admserv/html/.cobalt/siteManage/home]
>> # ll
>
> Any other difficulties ? Do you have chkrootkit running ? Any clues from
>  there ?

No other known difficulties. The box serves some light duty sites and
squirrelmail/imap for several users. I used the latest chkrootkit after
this happened and it reported no problems. Sorry for not mentioning this.

> Spikes in datatraffic ?

I do not think so, but to be honest, I am not sure how to check this
definitively. I am new to sysadmin (can you tell? :)

> Do you have a access to a working box ??

I do not have access to any other server.

> If so scp all the needed files to the non working box. See if that makes
> a  difference. First of all make a backup of your server right away,
> only a SSH  shell is needed. (Dont make use of the standard cobalt back
> up as that is not  going to work when doing a restore. )

I am going to use raqbackup.sh to make a backup.

> Let me know wheter it works out.
>
> Robbert

Thanks a lot for your help. Do you know where I could get copies of the
correct files? My server is with Rackshack, and they are not being very
helpful with this (though in general I love their service and would
recommend them...).

=Rob