Re: [cobalt-users] [RaQ4] SMTP not responding

[SM <sm@xxxxxxxxxxxx>]

Hi,
At 21:42 18-07-2003 -0400, Harry Mueller wrote:
> Today my users started having problems sending mail via SMTP.  When the 
> mail client tries to
> send an email message the SMTP connection never opens.
>
> The day started with a large number of messages not being sent and the 
> following error
> returned:
>
>    ----- The following addresses had permanent fatal errors -----
> <solutions@xxxxxxxxxxxxx>
>
>    ----- Transcript of session follows -----
> 550 5.1.2 <solutions@xxxxxxxxxxxxx>... Host unknown (Name server: 
> earthlink.net: no data
> known)

This is a DNS issue.  Verify whether the DNS servers used by your RaQ4 are 
working correctly.

Regards,
-sm